Solved

MS exchange keeps ask for Authentication

Posted on 2006-11-21
7
221 Views
Last Modified: 2008-02-01
Hi
i have ms exchange 2003 SP2 servers Back end front end topology and about 100 client using MS outlook 2003 SP2 i have a problem with a few of users that wile they working and opening thier outlook it asks them for authenticate although they are logged using thier domain account and roaming profiles i tried to check Remember Password check box without luck .

and the network is ok no disconnection

any idea

0
Comment
Question by:AGhanem
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
7 Comments
 

Author Comment

by:AGhanem
ID: 17987017
they all running MS outlook cache mode
0
 
LVL 26

Expert Comment

by:jar3817
ID: 17987248
Make sure the problem clients have the "Logon network security" set to "password authentication". You can find that setting here:

control panel -> mail -> email accounts -> "view or change existing" -> change (button) -> more settings (button) -> advanced (tab)

I sometimes change that setting to "none" if the user's mailbox is on a different account than they are logged in as, it'll force outlook to prompt for the credentials rather than just use the account already logged in.
0
 

Author Comment

by:AGhanem
ID: 17987353
there is no such optin in MS outlook 2003 and i need to stop asking about username and password since they already use thier accounts
0
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 17991208
Does the problem follow the user to another machine?
If so, then there is an issue with their account.
If not, then it is an issue with the machine. It could be a duff Outlook or Windows profile, perhaps a suspect machine account or even a suspect installation of Windows.

Simon.
0
 

Author Comment

by:AGhanem
ID: 17993625
Sembee
thanks for your reply that what i will try to know today i will give on of them another new clean laptop to test
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange Server not available 42 66
SPF settings for 3rd party IPs 8 77
Exchange 2016 Self Signed Certs 2 43
outlook, autodiscover 1 59
Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article explains how to install and use the NTBackup utility that comes with Windows Server.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question