maharlika
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Gotomypc and firewall
We're using Sonicwall 2040 for our firewall. A vendor needs access to a pc with gotomypc. we established connection, but he can't see the screen, only the chat portion of gotomypc. They think our firewall is blocking it. Do I need to open a port on the firewall to allow this? I don't see anything in the logs to indicate that the firewall is blocking traffic for this activity.
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Is your Web Access through an HTTP Proxy? We send our outbound web traffic through the HTTP Prozy on our non-Sonicwall firewall and specific content types or HTTP methods are filtered out, causing problems for applications such as gotomypc. Try setting up a boggo standard port 80 rule for that specific machine to see if that helps