Solved

Address List Problem

Posted on 2006-11-21
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Last Modified: 2010-04-08
Hello,

I have recently redone a client machine and tried to copy the .pst file to the new machine.  Everything seems to work fine except the contacts.  When they click on the Contacts tab all their contacts are there but when they go to compose a new email message and hit the to button

They get the following error.

"The address list could not be displayed.  The contacts folder associated with this list could not be opened.  It may have been moved or deleted."

I have a back up of their old PST File.  How do I correct this?

Mike
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Question by:MickaelE
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Accepted Solution

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war1 earned 500 total points
ID: 17990476
Greetings, MickaelE !

Enable Contacts Database As An Email Address Book in Outlook 2003

1. click Tools > Email Accounts
2. click on 'View or change existing directories or address books' option.
3. click 'Next'.
4. click on 'Add' button > 'Additional Address Books' option.
5. click 'Next'.
6. click on the 'Outlook Address Book' option.
7. click 'Next'.
8. click on 'Finish' button.

9. click on the 'Contacts' tab
10. right-click on the 'Contacts' option on the left-hand side (under 'My
Contacts').
11. click on the 'Properties' option - see multi-tabbed dialog.
12. click on the 'Outlook Address Book' tab.
13. ensure that the 'Show this folder as an e-mail address book' option is
selected.
14. click OK.

Your Contacts database should now be active as an e-mail address book.
http://domino.lancs.ac.uk/pub/usghelpdesk.nsf/9fb9e62b73055de48025680100698378/c8dbe9bb81766cf080256e5800438856?OpenDocument

Best wishes!
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Author Comment

by:MickaelE
ID: 17990920
thank you
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