Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Address List Problem

Posted on 2006-11-21
2
Medium Priority
?
192 Views
Last Modified: 2010-04-08
Hello,

I have recently redone a client machine and tried to copy the .pst file to the new machine.  Everything seems to work fine except the contacts.  When they click on the Contacts tab all their contacts are there but when they go to compose a new email message and hit the to button

They get the following error.

"The address list could not be displayed.  The contacts folder associated with this list could not be opened.  It may have been moved or deleted."

I have a back up of their old PST File.  How do I correct this?

Mike
0
Comment
Question by:MickaelE
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 1500 total points
ID: 17990476
Greetings, MickaelE !

Enable Contacts Database As An Email Address Book in Outlook 2003

1. click Tools > Email Accounts
2. click on 'View or change existing directories or address books' option.
3. click 'Next'.
4. click on 'Add' button > 'Additional Address Books' option.
5. click 'Next'.
6. click on the 'Outlook Address Book' option.
7. click 'Next'.
8. click on 'Finish' button.

9. click on the 'Contacts' tab
10. right-click on the 'Contacts' option on the left-hand side (under 'My
Contacts').
11. click on the 'Properties' option - see multi-tabbed dialog.
12. click on the 'Outlook Address Book' tab.
13. ensure that the 'Show this folder as an e-mail address book' option is
selected.
14. click OK.

Your Contacts database should now be active as an e-mail address book.
http://domino.lancs.ac.uk/pub/usghelpdesk.nsf/9fb9e62b73055de48025680100698378/c8dbe9bb81766cf080256e5800438856?OpenDocument

Best wishes!
0
 

Author Comment

by:MickaelE
ID: 17990920
thank you
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question