Solved

Performance monitoring from a remote computer

Posted on 2006-11-21
5
1,136 Views
Last Modified: 2008-08-26
I am using a tool to monitor various services and statistics on Win2k3 servers.  The tool runs on a workstation - which is important because of course one of the main purposes of the monitoring is to get notified if services stop abnormally or if the server itself freezes or goes down.  Normally there is no problem with doing this, using an account that is a member of the Administrators group. However, I'm having a problem with one particular server in one of my domains.  This server was upgraded from Win2K to Win2K3 about a year or so ago.  I was previously able to monitor it with no problem.  Now my software cannot access the machine and when I try to connect remotely to the performance monitors I get a message saying "Unable to connect to remote computer."  I can, however, run performance monitors locally on the server, so it's not a problem with the perfmon program itself.

I've checked the permissions per MS knowledgebase articles and also turned off media sensing on the gigabit NIC per MS.  Still no joy.  Any ideas?

TIA,
Deb
0
Comment
Question by:Hypercat (Deb)
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 10

Expert Comment

by:AndresM
ID: 17989844
See if romete registry service is started on target machine.
Also see:
"Unable to Connect to Machine" Error Message When You Try to View Remote Counters
http://support.microsoft.com/?id=300702
0
 
LVL 38

Author Comment

by:Hypercat (Deb)
ID: 17989956
Thanks for the response. The remote registry service must be started, since I can remotely edit the registry.  The article you suggested is the one we have already followed concerning the permissions.  The account I'm using is a member of the domain Built-in Administrators group, but I checked all the settings anyway and they are correct.

Deb
0
 
LVL 10

Accepted Solution

by:
AndresM earned 500 total points
ID: 17989997
See if this helps (from newsgroups):

1.      Open regedit on the machine to which you are trying to connect to perfmon.
2.      Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Perflib
3.      Right click on Perflib key and select permissions
4.      Click Add and add Local Service with full control
5.      Save and exit
6.      Restart the Remote Registry Service


0
 
LVL 38

Author Comment

by:Hypercat (Deb)
ID: 17990082
That fixed it.  AndresM, you da man.  Thanks!!

Cheers,

Deb
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This may not be a text book method to resolve VSS backup issues but it seemed to have worked on few of the Windows 2003 servers we had issues while performing a Volume Shadow Copy backup. If you have issues while performing a shadow copy backup usin…
Setting up a Microsoft WSUS update system is free relatively speaking if you have hard disk space and processor capacity.   However, WSUS can be a blessing and a curse. For example, there is nothing worse than approving updates and they just have…
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question