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Keep getting "Your WSUS server currently shows no client computers have been set up to receive updates" when setting up clients on W2003 Server

Posted on 2006-11-21
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Last Modified: 2012-06-27
Hello.  I'm having a difficult time setting up clients to pull updates from a 2003 WSUS server.  After following the direc several times, I cannot get my testing machine to show up on the server WSUS site screen.  I'd be grateful for any suggestions.  

Facts:

Server: Windows 2003 Server SP1, Active Directory
Client: Windows XP Pro SP2
GPO policy is set to direct client to the WSUS server

Thanks,
Damian
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Question by:Damian_Gardner
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9 Comments
 

Expert Comment

by:jmalingowski
ID: 17990216
To force an update try this at the command prompt:

wuauclt /updatenow /resetauthorization

The reset of authorization is optional, but can't hurt.
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Expert Comment

by:ITDept-Cranel
ID: 17990280
It can take some time (a few hours sometimes) for the client to appear. Also, did you create a new GPO policy for WSUS? If so, make sure that none of your other policies are over-riding it. When I set this up for our servers, I couldn't get any of them to show up. I found the default policy had been changed to disable automatic updates which took precedence over my WSUS GPO.
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Expert Comment

by:jmalingowski
ID: 17990346
He had already said: "GPO policy is set to direct client to the WSUS server"

When you type in the server name, both should read "http://[ServerName]" eg. http://lime (which is one i do for a school)

It took several days for all of the PCs in that network to show up.
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Expert Comment

by:ITDept-Cranel
ID: 17990659
Correct, I was just trying to ask if he had modified an existing policy like the "default PC" GPO or if he had created a GPO just for WSUS settings. If there are multiple GPO's applied to the container the PC's are in, one of the GPO's could have a setting that gets applied after his WSUS GPO which will cause the PC's not to show up.
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Accepted Solution

by:
bigjimbo813 earned 500 total points
ID: 17996384
Greetings Damian!

Please do the following tasks and post back your results so we can further assist you.

Run the client diagnostic tool found below: http://download.microsoft.com/download/9/7/6/976d1084-d2fd-45a1-8c27-a467c768d8ef/WSUS%20Client%20Diagnostic%20Tool.EXE

Post the Update log found here: --> C:\WINDOWS\WindowsUpdate.log   (there is no space between windows update)
0
 

Author Comment

by:Damian_Gardner
ID: 18015168
Sorry guys - I was off for Thanksgiving break!  The defaut GPO has not been changed to disable automatic updates, as far as I can tell, and I did create a separate WSUS GPO for my test client(my machine), which still hasn't shown up.  Let me try the diagnostic tool and report back.  Standby.

Thanks,
Damian
0
 

Author Comment

by:Damian_Gardner
ID: 18019196
Well - I failed the test.  It's saying my AU is disabled for some reason.   Here's the tail end of the log (it's big):

2006-11-18      22:36:00      1560      c64      AU      AU checked download status and it changed: Downloading is not paused
2006-11-18      22:36:00      1560      c64      AU      AU setting pending client directive to 'Download Progress'
2006-11-18      22:36:15      1560      98c      AU      AU found 1 sessions to launch client into
2006-11-18      22:36:15      1560      98c      AU      Launched new AU client for directive 'Download Progress', session id = 0x0
2006-11-18      22:36:16      5820      17b0      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-18      22:36:16      5820      17b0      Misc        = Process: C:\WINDOWS\system32\wuauclt.exe
2006-11-18      22:36:16      5820      17b0      AUClnt      Launched Client UI process
2006-11-18      22:36:17      5820      17b0      AUClnt      AU client got new directive = 'Download Progress', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000
2006-11-18      22:36:17      5820      17b0      AUClnt      AU client creating UI plugin, clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
2006-11-18      22:36:19      1560      73c      AU      AU setting client response for sessionId 0x0 to 'Pending'
2006-11-18      22:36:56      1560      698      DnldMgr      BITS job {46C45737-F950-492C-9F41-7E42D0F05C28} completed successfully
2006-11-18      22:37:01      1560      698      DnldMgr        Download job bytes total = 1063336, bytes transferred = 0
2006-11-18      22:37:01      1560      698      DnldMgr      ***********  DnldMgr: New download job [UpdateId = {915F65BE-63E3-42D7-A2F6-E903BF474416}.100]  ***********
2006-11-18      22:37:01      1560      698      DnldMgr        * All files for update were already downloaded and are valid.
2006-11-18      22:37:01      5240      15ec      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-18      22:37:01      5240      15ec      Misc        = Process: C:\WINDOWS\system32\wuauclt.exe
2006-11-18      22:37:01      5240      15ec      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2006-11-18      22:37:01      5240      15ec      DtaStor      Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-18      22:37:01      1560      c64      AU      >>##  RESUMED  ## AU: Download update [UpdateId = {455D3656-6A56-4BFD-B3F5-748290D16ECE}, succeeded]
2006-11-18      22:37:01      1560      c64      AU      #########
2006-11-18      22:37:01      1560      c64      AU      ##  END  ##  AU: Download updates
2006-11-18      22:37:01      1560      c64      AU      #############
2006-11-18      22:37:02      1560      c64      AU      AU setting pending client directive to 'Install Approval'
2006-11-18      22:37:02      1560      c64      AU      Changing existing AU client directive from 'Download Progress' to 'Install Approval', session id = 0x0
2006-11-18      22:37:02      5820      17b0      AUClnt      AU client got new directive = 'Install Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000
2006-11-18      22:37:02      5820      17b0      AUClnt      AU client creating UI plugin, clsid={3809920F-B9D4-42DA-92E0-E26265E0FB89}
2006-11-18      22:37:02      1560      c9c      AU      AU setting client response for sessionId 0x0 to 'Pending'
2006-11-18      22:37:06      1560      c64      Report      REPORT EVENT: {8B10F2C6-3D5B-42DC-B5D2-1A2884508A0A}      2006-11-18 22:37:01-0600      1      162      101      {455D3656-6A56-4BFD-B3F5-748290D16ECE}      100      0      AutomaticUpdates      Success      Content Download      Download succeeded.
2006-11-18      22:37:06      1560      c64      Report      REPORT EVENT: {22D7C0AC-4CA6-4453-A9E8-0FEFA4D657E5}      2006-11-18 22:37:01-0600      1      188      102      {00000000-0000-0000-0000-000000000000}      0      0      AutomaticUpdates      Success      Content Install      Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Monday, November 20, 2006 at 10:00 AM:  - Windows Malicious Software Removal Tool - November 2006 (KB890830)
2006-11-18      23:03:29      1560      98c      AU      #############
2006-11-18      23:03:29      1560      98c      AU      ## START ##  AU: Search for updates
2006-11-18      23:03:29      1560      98c      AU      #########
2006-11-18      23:03:29      1560      98c      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {B6617EF5-6EC5-48FA-9740-C0F02FD59512}]
2006-11-18      23:03:29      1560      e48      Agent      *************
2006-11-18      23:03:29      1560      e48      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-11-18      23:03:29      1560      e48      Agent      *********
2006-11-18      23:03:45      1560      e48      Setup      ***********  Setup: Checking whether self-update is required  ***********
2006-11-18      23:03:45      1560      e48      Setup        * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:45      1560      e48      Setup        * IsUpdateRequired = No
2006-11-18      23:03:48      1560      e48      Setup      Found non-managed non-WU Service registered with AU
2006-11-18      23:03:49      1560      e48      Setup      ***********  Setup: Checking whether self-update is required  ***********
2006-11-18      23:03:49      1560      e48      Setup        * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.inf
2006-11-18      23:03:49      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\mucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:49      1560      e48      Setup      Update NOT required for C:\WINDOWS\system32\muweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-18      23:03:49      1560      e48      Setup        * IsUpdateRequired = No
2006-11-18      23:03:57      1560      e48      PT      +++++++++++  PT: Synchronizing server updates  +++++++++++
2006-11-18      23:03:57      1560      e48      PT        + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-11-18      23:05:07      1560      e48      PT      +++++++++++  PT: Synchronizing extended update info  +++++++++++
2006-11-18      23:05:07      1560      e48      PT        + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-11-18      23:05:11      1560      e48      Agent        * Added update {455D3656-6A56-4BFD-B3F5-748290D16ECE}.100 to search result
2006-11-18      23:05:11      1560      e48      Agent        * Found 1 updates and 22 categories in search
2006-11-18      23:05:11      1560      e48      Agent      *********
2006-11-18      23:05:11      1560      e48      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-11-18      23:05:11      1560      e48      Agent      *************
2006-11-18      23:05:11      1560      e48      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {B6617EF5-6EC5-48FA-9740-C0F02FD59512}]
2006-11-18      23:05:11      1560      e48      AU        # 1 updates detected
2006-11-18      23:05:11      1560      e48      AU      #########
2006-11-18      23:05:11      1560      e48      AU      ##  END  ##  AU: Search for updates [CallId = {B6617EF5-6EC5-48FA-9740-C0F02FD59512}]
2006-11-18      23:05:11      1560      e48      AU      #############
2006-11-18      23:05:11      1560      e48      AU      AU setting next detection timeout to 2006-11-20 02:01:08
2006-11-18      23:05:16      1560      e48      Report      REPORT EVENT: {BA880567-2EF5-472B-8828-6556011C95FC}      2006-11-18 23:05:11-0600      1      147      101      {00000000-0000-0000-0000-000000000000}      0      0      AutomaticUpdates      Success      Software Synchronization      Agent has finished detecting items.
2006-11-19      02:37:02      1560      73c      AU      AU setting client response for sessionId 0x0 to 'Overdue'
2006-11-19      20:01:08      1560      98c      AU      #############
2006-11-19      20:01:08      1560      98c      AU      ## START ##  AU: Search for updates
2006-11-19      20:01:08      1560      98c      AU      #########
2006-11-19      20:01:08      1560      98c      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {3F0382BC-5088-4BA0-BABD-F35D11AB3CE8}]
2006-11-19      20:01:08      1560      c64      Agent      *************
2006-11-19      20:01:08      1560      c64      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-11-19      20:01:08      1560      c64      Agent      *********
2006-11-19      20:01:19      1560      c64      Setup      ***********  Setup: Checking whether self-update is required  ***********
2006-11-19      20:01:19      1560      c64      Setup        * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wusetup.inf
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\iuengine.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\wuauclt1.exe: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\wuaueng1.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:19      1560      c64      Setup        * IsUpdateRequired = No
2006-11-19      20:01:20      1560      c64      Setup      Found non-managed non-WU Service registered with AU
2006-11-19      20:01:20      1560      c64      Setup      ***********  Setup: Checking whether self-update is required  ***********
2006-11-19      20:01:20      1560      c64      Setup        * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\musetup.inf
2006-11-19      20:01:20      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\mucltui.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:20      1560      c64      Setup      Update NOT required for C:\WINDOWS\system32\muweb.dll: target version = 5.8.0.2469, required version = 5.8.0.2469
2006-11-19      20:01:20      1560      c64      Setup        * IsUpdateRequired = No
2006-11-19      20:01:23      1560      c64      PT      +++++++++++  PT: Synchronizing server updates  +++++++++++
2006-11-19      20:01:23      1560      c64      PT        + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-11-19      20:02:18      1560      c64      PT      +++++++++++  PT: Synchronizing extended update info  +++++++++++
2006-11-19      20:02:18      1560      c64      PT        + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
2006-11-19      20:02:21      1560      c64      Agent        * Added update {455D3656-6A56-4BFD-B3F5-748290D16ECE}.100 to search result
2006-11-19      20:02:21      1560      c64      Agent        * Found 1 updates and 22 categories in search
2006-11-19      20:02:21      1560      c64      Agent      *********
2006-11-19      20:02:21      1560      c64      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-11-19      20:02:21      1560      c64      Agent      *************
2006-11-19      20:02:21      1560      c64      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {3F0382BC-5088-4BA0-BABD-F35D11AB3CE8}]
2006-11-19      20:02:21      1560      c64      AU        # 1 updates detected
2006-11-19      20:02:21      1560      c64      AU      #########
2006-11-19      20:02:21      1560      c64      AU      ##  END  ##  AU: Search for updates [CallId = {3F0382BC-5088-4BA0-BABD-F35D11AB3CE8}]
2006-11-19      20:02:21      1560      c64      AU      #############
2006-11-19      20:02:21      1560      c64      AU      AU setting next detection timeout to 2006-11-20 21:23:26
2006-11-19      20:02:26      1560      c64      Report      REPORT EVENT: {F5513279-B40F-407A-8636-71131D005FD4}      2006-11-19 20:02:21-0600      1      147      101      {00000000-0000-0000-0000-000000000000}      0      0      AutomaticUpdates      Success      Software Synchronization      Agent has finished detecting items.
2006-11-20      08:18:10      1560      c58      AU      AU setting client response for sessionId 0x0 to 'Active'
2006-11-20      08:18:13      1560      1a4      AU      AU received install approval from client for 1 updates
2006-11-20      08:18:13      1560      1a4      AU      #############
2006-11-20      08:18:13      1560      1a4      AU      ## START ##  AU: Install updates
2006-11-20      08:18:13      1560      1a4      AU      #########
2006-11-20      08:18:13      1560      1a4      AU        # Initiating manual install
2006-11-20      08:18:13      1560      1a4      AU        # Approved updates = 1
2006-11-20      08:18:13      1560      1a4      AU      <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {27770F23-C829-4BBF-B065-6363E247AAAA}]
2006-11-20      08:18:13      1560      628      Agent      *************
2006-11-20      08:18:13      1560      628      Agent      ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]
2006-11-20      08:18:13      1560      628      Agent      *********
2006-11-20      08:18:13      1560      628      Agent        * Updates to install = 1
2006-11-20      08:18:13      1560      628      Agent        *   Title = <NULL>
2006-11-20      08:18:13      1560      628      Agent        *   UpdateId = {455D3656-6A56-4BFD-B3F5-748290D16ECE}.100
2006-11-20      08:18:13      1560      628      Agent        *     Bundles 1 updates:
2006-11-20      08:18:13      1560      628      Agent        *       {915F65BE-63E3-42D7-A2F6-E903BF474416}.100
2006-11-20      08:19:47      1560      628      Handler      Attempting to create remote handler process as LACOINC1\dgardner in session 0
2006-11-20      08:19:47      1560      628      DnldMgr      Preparing update for install, updateId = {915F65BE-63E3-42D7-A2F6-E903BF474416}.100.
2006-11-20      08:19:50      3456      55c      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-20      08:19:50      3456      55c      Misc        = Process: C:\WINDOWS\system32\wuauclt.exe
2006-11-20      08:19:50      3456      55c      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2006-11-20      08:19:50      3456      55c      Handler      :::::::::::::
2006-11-20      08:19:50      3456      55c      Handler      :: START ::  Handler: Command Line Install
2006-11-20      08:19:50      3456      55c      Handler      :::::::::
2006-11-20      08:19:50      3456      55c      Handler        : Updates to install = 1
2006-11-20      08:20:25      3456      55c      Handler        : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2006-11-20      08:20:25      3456      55c      Handler      :::::::::
2006-11-20      08:20:25      3456      55c      Handler      ::  END  ::  Handler: Command Line Install
2006-11-20      08:20:25      3456      55c      Handler      :::::::::::::
2006-11-20      08:20:26      1560      e48      AU      >>##  RESUMED  ## AU: Installing update [UpdateId = {455D3656-6A56-4BFD-B3F5-748290D16ECE}, succeeded]
2006-11-20      08:20:26      1560      628      Agent      *********
2006-11-20      08:20:26      1560      628      Agent      **  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]
2006-11-20      08:20:26      1560      628      Agent      *************
2006-11-20      08:20:26      1560      e48      AU        # Install call complete for all calls, reboot required = No
2006-11-20      08:20:26      1560      e48      AU      #########
2006-11-20      08:20:26      1560      e48      AU      ##  END  ##  AU: Installing updates [CallId = {27770F23-C829-4BBF-B065-6363E247AAAA}]
2006-11-20      08:20:26      1560      e48      AU      #############
2006-11-20      08:20:27      1560      c58      AU      AU setting client response for sessionId 0x0 to 'Complete'
2006-11-20      08:20:27      1560      98c      AU      #############
2006-11-20      08:20:27      1560      98c      AU      ## START ##  AU: Search for updates
2006-11-20      08:20:27      1560      98c      AU      #########
2006-11-20      08:20:27      1560      98c      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {DA83063E-B9CC-48EC-B74F-5A4615055D6A}]
2006-11-20      08:20:27      5820      17b0      AUClnt      AU client got new directive = 'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000
2006-11-20      08:20:27      1560      628      Agent      *************
2006-11-20      08:20:27      1560      628      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-11-20      08:20:27      1560      628      Agent      *********
2006-11-20      08:22:08      1560      628      Agent        * Found 0 updates and 22 categories in search
2006-11-20      08:22:08      1560      628      Agent      *********
2006-11-20      08:22:08      1560      628      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2006-11-20      08:22:08      1560      628      Agent      *************
2006-11-20      08:22:08      1560      c64      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {DA83063E-B9CC-48EC-B74F-5A4615055D6A}]
2006-11-20      08:22:08      1560      c64      AU        # 0 updates detected
2006-11-20      08:22:08      1560      c64      AU      #########
2006-11-20      08:22:08      1560      c64      AU      ##  END  ##  AU: Search for updates [CallId = {DA83063E-B9CC-48EC-B74F-5A4615055D6A}]
2006-11-20      08:22:08      1560      c64      AU      #############
2006-11-20      08:22:08      1560      628      Report      REPORT EVENT: {3D4E6556-DFE1-43CB-A221-049193B09FAB}      2006-11-20 08:20:26-0600      1      183      101      {455D3656-6A56-4BFD-B3F5-748290D16ECE}      100      0      AutomaticUpdates      Success      Content Install      Installation Successful: Windows successfully installed the following update: Windows Malicious Software Removal Tool - November 2006 (KB890830)
2006-11-20      10:00:10      1560      98c      AU      Forced install timer expired for scheduled install
2006-11-20      14:05:11      5252      15c4      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-20      14:05:11      5252      15c4      Misc        = Process: C:\Program Files\Internet Explorer\iexplore.exe
2006-11-20      14:05:11      5252      15c4      Misc        = Module: C:\WINDOWS\system32\wuapi.dll
2006-11-20      14:05:11      5252      15c4      COMAPI      -----------  COMAPI: IUpdateServiceManager::AddService  -----------
2006-11-20      14:05:11      5252      15c4      COMAPI        - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
2006-11-20      14:05:11      5252      15c4      COMAPI        - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
2006-11-20      14:05:12       588      d48      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-20      14:05:12       588      d48      Misc        = Process: C:\WINDOWS\system32\wuauclt.exe
2006-11-20      14:05:12       588      d48      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2006-11-20      14:05:12       588      d48      DtaStor      Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2006-11-20      14:05:12      5252      15c4      COMAPI        - Added service, URL = http://update.microsoft.com/microsoftupdate/
2006-11-20      14:05:12      5252      15c4      COMAPI      -----------  COMAPI: IUpdateServiceManager::RegisterServiceWithAU  -----------
2006-11-20      14:05:12      5252      15c4      COMAPI        - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
2006-11-20      14:16:49      1560      1a4      AU      AU found 0 updates for install at shutdown
2006-11-20      14:16:49      4304      1670      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-20      14:16:49      4304      1670      Misc        = Process: C:\WINDOWS\Explorer.EXE
2006-11-20      14:16:49      4304      1670      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2006-11-20      14:16:49      4304      1670      Shutdwn      Install at shutdown: no updates to install
2006-11-20      14:17:35      1560      1a4      AU      AU Restart required....
2006-11-20      14:17:36      1560      98c      AU      ###########  AU: Initializing Automatic Updates  ###########
2006-11-20      14:17:36      1560      98c      AU        # Approval type: Scheduled (User preference)
2006-11-20      14:17:36      1560      98c      AU        # Scheduled install day/time: Monday at 10:00
2006-11-20      14:17:36      1560      98c      AU        # Auto-install minor updates: Yes (User preference)
2006-11-20      14:17:36      1560      98c      AU        # AU is paused, not initializing any handlers
2006-11-20      14:18:04      1560      98c      Service      *********
2006-11-20      14:18:04      1560      98c      Service      **  END  **  Service: Service exit [Exit code = 0x240001]
2006-11-20      14:18:04      1560      98c      Service      *************
2006-11-20      14:19:43      1568      834      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-20      14:19:43      1568      834      Misc        = Process: C:\WINDOWS\System32\svchost.exe
2006-11-20      14:19:43      1568      834      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2006-11-20      14:19:43      1568      834      Service      *************
2006-11-20      14:19:43      1568      834      Service      ** START **  Service: Service startup
2006-11-20      14:19:43      1568      834      Service      *********
2006-11-20      14:19:44      1568      834      Agent        * WU client version 5.8.0.2469
2006-11-20      14:19:44      1568      834      Agent        * SusClientId = 'd1dbbf89-8c98-420d-ac13-0d6ea99f6a19'
2006-11-20      14:19:44      1568      834      Agent        * Base directory: C:\WINDOWS\SoftwareDistribution
2006-11-20      14:19:44      1568      834      Agent        * Access type: No proxy
2006-11-20      14:19:44      1568      834      Agent        * Network state: Connected
2006-11-20      14:20:32      1568      834      Agent      ***********  Agent: Initializing Windows Update Agent  ***********
2006-11-20      14:20:32      1568      834      Agent      ***********  Agent: Initializing global settings cache  ***********
2006-11-20      14:20:32      1568      834      Agent        * WSUS server: <NULL>
2006-11-20      14:20:32      1568      834      Agent        * WSUS status server: <NULL>
2006-11-20      14:20:32      1568      834      Agent        * Target group: (Unassigned Computers)
2006-11-20      14:20:32      1568      834      Agent        * Windows Update access disabled: No
2006-11-20      14:20:42      1568      834      DnldMgr      Download manager restoring 0 downloads
2006-11-20      14:20:42      1568      834      AU      ###########  AU: Initializing Automatic Updates  ###########
2006-11-20      14:20:42      1568      834      AU        # Approval type: Scheduled (User preference)
2006-11-20      14:20:42      1568      834      AU        # Scheduled install day/time: Monday at 10:00
2006-11-20      14:20:42      1568      834      AU        # Auto-install minor updates: Yes (User preference)
2006-11-20      14:37:03      1568      154      AU      AU found 0 updates for install at shutdown
2006-11-20      14:37:03      2992      4c4      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-20      14:37:03      2992      4c4      Misc        = Process: C:\WINDOWS\Explorer.EXE
2006-11-20      14:37:03      2992      4c4      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2006-11-20      14:37:03      2992      4c4      Shutdwn      Install at shutdown: no updates to install
2006-11-20      14:39:55      1568      c1c      AU      ###########  AU: Setting new AU options  ###########
2006-11-20      14:39:55      1568      c1c      AU        # Policy changed, AU restart required = Yes
2006-11-20      14:39:55      1568      c1c      AU        # AU disabled through User preference
2006-11-20      14:39:55      1568      c1c      AU      AU Restart required....
2006-11-20      14:39:55      1568      834      AU      ###########  AU: Initializing Automatic Updates  ###########
2006-11-20      14:39:55      1568      834      AU        # AU disabled through User preference
2006-11-20      14:39:55      1568      834      AU        # AU is disabled, not initializing any handlers
2006-11-20      14:42:31      5988      134c      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-20      14:42:31      5988      134c      Misc        = Process: C:\WINDOWS\Explorer.EXE
2006-11-20      14:42:31      5988      134c      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2006-11-20      14:42:31      5988      134c      Shutdwn      Install at shutdown: no updates to install
2006-11-20      14:42:31      5988      134c      Shutdwn      FATAL: WUCheckForUpdatesAtShutdown failed, hr=8024A000
2006-11-20      14:46:56      5720      1338      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-20      14:46:56      5720      1338      Misc        = Process: C:\WINDOWS\Explorer.EXE
2006-11-20      14:46:56      5720      1338      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2006-11-20      14:46:56      5720      1338      Shutdwn      Install at shutdown: no updates to install
2006-11-20      14:46:56      5720      1338      Shutdwn      FATAL: WUCheckForUpdatesAtShutdown failed, hr=8024A000
2006-11-20      16:21:04      1568      834      Service      *********
2006-11-20      16:21:04      1568      834      Service      **  END  **  Service: Service exit [Exit code = 0x240001]
2006-11-20      16:21:04      1568      834      Service      *************
2006-11-20      16:23:04      1568      1248      Misc      ===========  Logging initialized (build: 5.8.0.2469, tz: -0600)  ===========
2006-11-20      16:23:04      1568      1248      Misc        = Process: C:\WINDOWS\System32\svchost.exe
2006-11-20      16:23:04      1568      1248      Misc        = Module: C:\WINDOWS\system32\wuaueng.dll
2006-11-20      16:23:04      1568      1248      Service      *************
2006-11-20      16:23:04      1568      1248      Service      ** START **  Service: Service startup
2006-11-20      16:23:04      1568      1248      Service      *********
2006-11-20      16:23:05      1568      1248      Agent        * WU client version 5.8.0.2469
2006-11-20      16:23:05      1568      1248      Agent        * WARNING: Failed to obtain SusClientId
2006-11-20      16:23:05      1568      1248      Agent        * Base directory: C:\WINDOWS\SoftwareDistribution
2006-11-20      16:23:05      1568      1248      Agent        * Access type: No proxy
2006-11-20      16:23:05      1568      1248      Agent        * Network state: Connected
2006-11-20      16:23:35      1568      154      Agent      ***********  Agent: Initializing Windows Update Agent  ***********
2006-11-20      16:23:35      1568      154      Agent      ***********  Agent: Initializing global settings cache  ***********
2006-11-20      16:23:35      1568      154      Agent        * WSUS server: <NULL>
2006-11-20      16:23:35      1568      154      Agent        * WSUS status server: <NULL>
2006-11-20      16:23:35      1568      154      Agent        * Target group: (Unassigned Computers)
2006-11-20      16:23:35      1568      154      Agent        * Windows Update access disabled: No
2006-11-20      16:23:36      1568      154      DnldMgr      Download manager restoring 0 downloads
2006-11-20      16:23:36      1568      154      AU      ###########  AU: Initializing Automatic Updates  ###########
2006-11-20      16:23:36      1568      154      AU        # AU disabled through User preference
2006-11-20      16:23:36      1568      154      AU        # AU is disabled, not initializing any handlers
0
 

Author Comment

by:Damian_Gardner
ID: 18019604
Well - I got it to work.  Instead of using a separate WSUS GPO, I edited the DEFAULT DOMAIN POLICY and that did it.  I guess it's a policy issue, but I'm not worrying about it.  I'm showing 16 computers now, out of 60, which hopefully will all show up by tomorrow.

The diagnostic tool helped the most, so that's where I give the points. But thanks to everyone for your help.

Damian
0
 
LVL 9

Expert Comment

by:bigjimbo813
ID: 18024933
Damian,

Sorry for the delayed response as I just got back in town from the holiday weekend.

Although you resolved the problem, I'd like to point out that the error "0x240001" could be of a result with re-registering the following driver: (complete the command below from a cmd prompt)

regsvr32 /u wuaueng.dll /s
regsvr32 wuaueng.dll /s

Then restart the  Update service.

Worth a shot, I personally create separate GPO's for each policy for future troubleshooting purposes.
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