Garbled DOS & BIOS, Windows looks fine
Posted on 2006-11-21
I'm working on a Gateway S500S. Windows XP, SP2, all available updates are installed. There were other problems that indicated a corrupted operating system. However, I was never able to fully determine the cause because the error screen in DOS (Just after the GW Splash screen) was garbled.
To fix it, I simply ran the destructive (after trying the non) recovery option off of the Gateway restore disk. This fixed it fine when in Windows; it works great. I was able to get IE7 onto it, and then go to the Gateway support site. Once there, I downloaded the MOBO drivers update, and also the BIOS update.
The MOBO update installed, but still the DOS is garbled. Next I tried to flash the BIOS, but with the menus all garbled, I couldn't make out what to do so I cancelled it.
I've updated the Graphics driver, which happens to be a NVIDIA GeForce2 MX 200, but it still give the 'Device Cannot Start' error in Device Manager. If I roll back the driver, the exclamation mark beside it goes away but the computer freezes on the shut down every time until I update the driver again, which puts me back to an exclamation point and the error 'Device Cannot Start'. (Even with the rolled back driver, the DOS is still garbled.)
I've searched everywhere/tried everything. You guys (and gals) are my only hope.