Solved

msxml4-KB927978-enu

Posted on 2006-11-21
9
10,196 Views
Last Modified: 2010-05-18
Hi, I'm running Windows XP Home Edition with SP 2 and also always get the latest update through Windows Updates.

I keep receiving this update (msxml4-KB927978-enu) and got many weird folder on my drive C and D (partition).

Maybe because I'm running CCleaner and this prigram deleted this update?

0
Comment
Question by:rulirahmadi
  • 5
  • 2
9 Comments
 
LVL 3

Expert Comment

by:zlito
ID: 17992065
0
 
LVL 5

Author Comment

by:rulirahmadi
ID: 17992387
Already tried the solution and not fixed yet :(

1.      Remove security update 927978 by using the Add or Remove Programs item in Control Panel.
I can't find the update 927978 on Add/Remove programs.

2.      Delete the MSXML4.dll file from the %SystemRoot%\System32 folder.
I've deleted the file MSXML4.dll on %SystemRoot\System32

3.      Repair the previous installation of MSXML 4.0 by using the Add or Remove Programs item in Control Panel.
When repairing, it asking me for MSXML.msi. I searched whole drive on my PC and can't find it.

Any suggestion?

BTW, I've ran WindowsUpdates as recommended from the page u gave above. I got the same update again (MSXML - 927978).

0
 
LVL 3

Expert Comment

by:zlito
ID: 18000314
I was looking around for your problem, there is not much about this on the web. But here is the msi down load.
http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en

 It sounds like a bad install, it dose leave a folder on your drive that tells what it did.
0
Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

 
LVL 5

Author Comment

by:rulirahmadi
ID: 18006140
Thanks BTW.

What I do is, I moved the file MSXML4.dll to another folder for backup purpose then remove the "MSXML 4.0 SP2" by using the Add or Remove Programs (as the http://support.microsoft.com/kb/927978 said).  I'm not receiving any new weird folder anymore, at least 36 hour.

I think I received the "MSXML 4.0 SP2" again as I can see it on Add/Remove Program right now and a new weird folder with msxml4-KB927978-enu.txt inside :(

Let's see if I received new weird folder again and use ur link to get the .msi and follow the instruction on http://support.microsoft.com/kb/927978.
0
 
LVL 5

Author Comment

by:rulirahmadi
ID: 18034502
Since I wrote the last message, I don't received weird folder anymore. Only one. Hopes this is usefull info for members.

Cheers...
0
 
LVL 5

Author Comment

by:rulirahmadi
ID: 18062223
Until now, I don't received any weird folder again. Only the old one and my Windows continuing receiving another updates from WindowsUpdates (automatic update). The date "Modified" on the file "msxml4-KB927978-enu.txt" (stored in C:\582ecbc2860568aaae folder) still with "Friday, November 24, 2006, 1:21:21 PM".

Cheers... It's good to have no problems again :) :) :)
0
 
LVL 5

Author Comment

by:rulirahmadi
ID: 18154340
Well, looks like I got no problem anymore and if moderators want to close this topic, just close it and as I found the answer by my self (my post above):

"What I do is, I moved the file MSXML4.dll to another folder for backup purpose then remove the "MSXML 4.0 SP2" by using the Add or Remove Programs (as the http://support.microsoft.com/kb/927978 said).  I'm not receiving any new weird folder anymore, at least 36 hour.

I think I received the "MSXML 4.0 SP2" again as I can see it on Add/Remove Program right now and a new weird folder with msxml4-KB927978-enu.txt inside :(

Let's see if I received new weird folder again and use ur link to get the .msi and follow the instruction on http://support.microsoft.com/kb/927978."

A request for refound has been posted.

Thanks...



0
 

Accepted Solution

by:
PashaMod earned 0 total points
ID: 18193391
Closed, 50 points refunded.
PashaMod
Community Support Moderator
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Is this a typical System Volume Information folder? 6 99
Understanding Futures with busy waiting 2 99
Question to Zip 8 90
Issue to mail 11 108
Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
I. Introduction There's an interesting discussion going on now in an Experts Exchange Group — Attachments with no extension (http://www.experts-exchange.com/discussions/210281/Attachments-with-no-extension.html). This reminded me of questions tha…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question