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msxml4-KB927978-enu

Posted on 2006-11-21
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Last Modified: 2010-05-18
Hi, I'm running Windows XP Home Edition with SP 2 and also always get the latest update through Windows Updates.

I keep receiving this update (msxml4-KB927978-enu) and got many weird folder on my drive C and D (partition).

Maybe because I'm running CCleaner and this prigram deleted this update?

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Question by:rulirahmadi
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by:zlito
ID: 17992065
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by:rulirahmadi
ID: 17992387
Already tried the solution and not fixed yet :(

1.      Remove security update 927978 by using the Add or Remove Programs item in Control Panel.
I can't find the update 927978 on Add/Remove programs.

2.      Delete the MSXML4.dll file from the %SystemRoot%\System32 folder.
I've deleted the file MSXML4.dll on %SystemRoot\System32

3.      Repair the previous installation of MSXML 4.0 by using the Add or Remove Programs item in Control Panel.
When repairing, it asking me for MSXML.msi. I searched whole drive on my PC and can't find it.

Any suggestion?

BTW, I've ran WindowsUpdates as recommended from the page u gave above. I got the same update again (MSXML - 927978).

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by:zlito
ID: 18000314
I was looking around for your problem, there is not much about this on the web. But here is the msi down load.
http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en

 It sounds like a bad install, it dose leave a folder on your drive that tells what it did.
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by:rulirahmadi
ID: 18006140
Thanks BTW.

What I do is, I moved the file MSXML4.dll to another folder for backup purpose then remove the "MSXML 4.0 SP2" by using the Add or Remove Programs (as the http://support.microsoft.com/kb/927978 said).  I'm not receiving any new weird folder anymore, at least 36 hour.

I think I received the "MSXML 4.0 SP2" again as I can see it on Add/Remove Program right now and a new weird folder with msxml4-KB927978-enu.txt inside :(

Let's see if I received new weird folder again and use ur link to get the .msi and follow the instruction on http://support.microsoft.com/kb/927978.
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by:rulirahmadi
ID: 18034502
Since I wrote the last message, I don't received weird folder anymore. Only one. Hopes this is usefull info for members.

Cheers...
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by:rulirahmadi
ID: 18062223
Until now, I don't received any weird folder again. Only the old one and my Windows continuing receiving another updates from WindowsUpdates (automatic update). The date "Modified" on the file "msxml4-KB927978-enu.txt" (stored in C:\582ecbc2860568aaae folder) still with "Friday, November 24, 2006, 1:21:21 PM".

Cheers... It's good to have no problems again :) :) :)
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by:rulirahmadi
ID: 18154340
Well, looks like I got no problem anymore and if moderators want to close this topic, just close it and as I found the answer by my self (my post above):

"What I do is, I moved the file MSXML4.dll to another folder for backup purpose then remove the "MSXML 4.0 SP2" by using the Add or Remove Programs (as the http://support.microsoft.com/kb/927978 said).  I'm not receiving any new weird folder anymore, at least 36 hour.

I think I received the "MSXML 4.0 SP2" again as I can see it on Add/Remove Program right now and a new weird folder with msxml4-KB927978-enu.txt inside :(

Let's see if I received new weird folder again and use ur link to get the .msi and follow the instruction on http://support.microsoft.com/kb/927978."

A request for refound has been posted.

Thanks...



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