Solved

How do I set up my Mx records and how do I create a reverse DNS record?

Posted on 2006-11-21
1
747 Views
Last Modified: 2008-01-09
We have SBS 2003 and are hosting our own email on Exchange. The other day I purchased a hosting package from godaddy and as soon as the DNS change went into effect we stopped receiving email. I had called them ahead of time to specifically tell them that they will only host our web site and that they are not to touch our MX records. They obviously lied to me; they touched my MX records and now we are not receiving mail.

I've set up DNS before but haven't done it in a while so I need help. By the way, when I talk to godaddy support a supervisor finally got on the phone and told me that they do not issue "suggestions" (formerly know as support) on how to set up your DNS records even though godaddy is now our DNS host and domain name registrar.

Anyway, here is what I need to know:

I need to set up a reverse DNS entry to mail servers can verify that our mail server not a spammer..... right? Is the reverse DNS record I need to create a CNAME or A record?

Thanks.
0
Comment
Question by:WineGeek
1 Comment
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 17991205
It's neither.  It's actually a PTR record... but you don't configure that at GoDaddy.

Your Reverse DNS is not set up there because a reverse DNS record is controlled by the issuer of your IP address, which is your ISP.  Usually, if you have a static IP on a DSL line, there is already a reverse DNS record in place.  Check it out at www.dnsstuff.com to be sure.

Overview of Reverse DNS: http://www.dnsstuff.com/info/revdns.htm

FYI, you are in control of your MX records, not GoDaddy.  Even though that is where they are hosted.

Jeff
TechSoEasy
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I work for a company that primarily works with small businesses as their outsourced IT vendor. As such the majority of these customers utilize some version of Small Business Server. Due to the economics of running a small business, many of these cus…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question