I would like to find out how people are offering support for multiple mobile users? Does anyone have an outline of what is working well in their enviroment? What is the average time you would spend to get a user connected and what is the success rate? What are the the areas where you would decline support? How are you supporting home wireless routers with firewalls and encryption?
I am looking to offer future support for a large number of mobile users - laptop users with internal wifi cards. Any suggestions or input would be helpful.
Thanks in advance,