gbentley
asked on
Quickplace Offline Problems
I'm having a problem with a quickplace when it's taken offline. I can launch it from the Sync Manager and log in. I can then go to any of the rooms in the place. But, having gone into any room, then back to the main page, if I try to go to any room, Sync Manager shuts down and Explorer can't display the page.
This is pretty urgent, so any ideas are welcome.
This is pretty urgent, so any ideas are welcome.
ASKER
I am able to log in, so I don't think it's the same issue.
I've just done more testing. It seems to be related to two particular rooms. These are created by a placebot, so I'm going to have to dig into the code and see what's different about them.
I've just done more testing. It seems to be related to two particular rooms. These are created by a placebot, so I'm going to have to dig into the code and see what's different about them.
ASKER
I've found some more information.
If I create a room using the placebot, the offline copy of that room is not accessible. It crashes the Sync Manager.
If I then create a room using the front-end, not only is this room accessible, but so is the one that was previously not accessible.
Seems pretty strange, but that's what it does. Having created the second room using the front-end, I can then delete it and the room(s) created by the placebot continue to work.
I've spent most of the day working through the various databases with NotesPeek and have not been able to find a difference between the room document created by my code and the one created by the IBM code. The only difference I've noticed is the order of items in the docnote. I'd be frankly asstonished if this is the issue, but I'm running out of other ideas.
Any help or suggestions greatfully received.
Thanks
If I create a room using the placebot, the offline copy of that room is not accessible. It crashes the Sync Manager.
If I then create a room using the front-end, not only is this room accessible, but so is the one that was previously not accessible.
Seems pretty strange, but that's what it does. Having created the second room using the front-end, I can then delete it and the room(s) created by the placebot continue to work.
I've spent most of the day working through the various databases with NotesPeek and have not been able to find a difference between the room document created by my code and the one created by the IBM code. The only difference I've noticed is the order of items in the docnote. I'd be frankly asstonished if this is the issue, but I'm running out of other ideas.
Any help or suggestions greatfully received.
Thanks
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https://www.experts-exchange.com/questions/20725742/Cannot-login-to-offline-Quickplace.html?query=QuickPlace&topics=133