Clustered servers with SAN not recognising a USB hard drive

Hi we have 2 Dell 2950 servers in a Clustered configuration for failover, with an EMC CX300 SAN, we need to transfer data from portable Lacie  USB hard drives onto the SAN but when i plug the portable hard drives in to the Server it is not recognised. I was thinking I may have to rescan the disks to recognise the portable hard drive, but am worried that this would have an adverse affect on the clustered drives? any views on if it is safe to rescan the disks or any other thoughts on why the portable hard drives are not recognised?
Thanks
edit-nccAsked:
Who is Participating?
 
mcp_jonConnect With a Mentor Commented:
That shouldn't even affect the Cluster in firt place, but, try to connect the USB cord in the Front USB, if it doesn't work, and since we are talking about windows 2003 enterprise edition, check if the Plug n' play service is up and running.

And, further more, the Shared disks are plugged via HBA, not via USB :)

Best Regards
0
 
MrNeticCommented:
edit-ncc,

You can do a rescan, that is not a problem for a clustered environment.

Best Regards,

Paulo Condeça.
0
 
pgm554Commented:
Is the disk viewable through disk admin?

If not,go into HW device manager and see if you have an error.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.