?
Solved

How to Determine when a user READ an email (in Exchange 2k3)

Posted on 2006-11-22
3
Medium Priority
?
417 Views
Last Modified: 2010-03-06
Hello

How do I determine when a user actually READ an email via exchange 2k3 logs?  I can use the message tracking center to determine when the email was sent to the users information store but this does not equate to them reading it (it's simply in their message box waiting to be retrieved during next server-client sync)

The "read receipt option" isn't accurate & wasn't enabled for this email either...

Regards,

MIS
0
Comment
Question by:missystems
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 5

Accepted Solution

by:
dynamitedotorg earned 2000 total points
ID: 17995114
I don't believe there is any way you can find out.

It's possible to read a message without opening it, and it's also possible to mark it as read without actually reading it.
0
 
LVL 31

Expert Comment

by:LeeDerbyshire
ID: 17996197
dynamitedotorg is correct - there is nothing you can do using the standard Exchange utilities and log files to get this information.  You would need an application that can actually inspect the message properties in the mailbox, which means giving yourself read permission on the mailbox, and then using something like Outlook (or a purpose-built application) to see when the message was read.
0
 
LVL 1

Author Comment

by:missystems
ID: 17996693
THanks to all that replied.

Done a little research too (for anyone reading this in the future)..There is a mapi property that identifies when a message is read. For example when you receive a new message it's bold, once you read it it's not. A mapi property tag exists to indicate this. So you can query this tag via scripting.

dynamitedotorg answer was nearest the mark so points go his way...

Cheers,

mis
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question