Solved

Printer is not found even though printers are installed

Posted on 2006-11-22
4
297 Views
Last Modified: 2012-05-05
Hello,
   We have a Citrix farm with 3 servers. Basically we have a user who can only print if he logs on to server number 2. The other 2 servers tell him that he must install a printer before printing - but he has 3 printers installed. One of our servers works fine (they all have the drivers installed!). Any ideas?

Thanks,

mcdermon.
0
Comment
Question by:mcdermon
4 Comments
 
LVL 10

Assisted Solution

by:chrisnewman01
chrisnewman01 earned 100 total points
ID: 17996753
Which patches do you have installed?  Is this PS4?  If you have R01 without any patches, there are some issues with printers getting "lost" or not showing up at all.  Do you have a printer policy in place?
0
 
LVL 11

Assisted Solution

by:AdamBNYC
AdamBNYC earned 150 total points
ID: 18000748
Try restarting the spooler and citrix printing services
0
 
LVL 6

Accepted Solution

by:
kane77573 earned 250 total points
ID: 18064037
try  having the exact same driver versions as the server, as well as spaces "hp laserjet 4 (77.11.1111.111)
0
 

Author Comment

by:mcdermon
ID: 18115836
I used a combination of these solutions. Thanks everyone!
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

#SSL #TLS #Citrix #HTTPS #PKI #Compliance #Certificate #Encryption #StoreFront #Web Interface #Citrix XenApp
#Citrix #Citrix Policies #XenDesktop #VDI #POC #Citrix Univeral Printer Driver #Citrix UPD
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now