Solved

Need to upgrade Remote Desktop software

Posted on 2006-11-22
17
2,129 Views
Last Modified: 2012-05-05
I have Windows XP with Service Pack 2.  I need to upgrade my remote desktop software to the current version.  I get the following message when I attempt to do so:

:Remote Desktop Connection cannot be installed because your operating system already has a built-in version. See More Programs\Accessories\Communications\Remote Desktop Connections on your start menu."

I have version 5.1.x.  I want to go to the current version which I think is 6.x.  Please advise...thanks.
0
Comment
Question by:kevincavanagh
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 4
17 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 17996786
Windows XP Remote Desktop Connection software [XPSP2 5.1.2600.2180]
http://www.microsoft.com/downloads/details.aspx?FamilyID=80111F21-D48D-426E-96C2-08AA2BD23A49&displaylang=en

Quick Details
File Name: MSRDPCLI.EXE
Version: 6.0.2600.0          <~~~~~~~~~~~~~~`This is version 6. And this is for the client side, right?
Date Published: 10/15/2004
Language: English
Download Size: 3.4 MB
0
 

Author Comment

by:kevincavanagh
ID: 17996921
Hi,

It is for the client side but this is not my problem.  The problem is when I try to install the software I get the following error message:

"Remote Desktop Connection cannot be installed because your operating system already has a built-in version. See More Programs\Accessories\Communications\Remote Desktop Connections on your start menu."

and at this point it will not allow me to install/upgrade my version.
0
 
LVL 66

Expert Comment

by:johnb6767
ID: 17997099
Gotcha, tried on mine as well......Ill see if I can get a workaround....
0
Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

 
LVL 24

Expert Comment

by:Kenneniah
ID: 17998400
Umm, version 6 is the one included with XP SP2. I think what's confusing you is the 5.1.2600.2180 which is the version number for XP SP2 that is listed in all SP2 files.

From the download link already posted......."(This is the same version of the client software as in Windows XP Service Pack 2.)"

When included as part of the OS, Microsoft uses the Windows version number, hence the  "5.1.2600.2180"
0
 
LVL 24

Expert Comment

by:Kenneniah
ID: 17998475
If what you are actually looking for though  is running the Vista version on XP......
http://forums.speedlabs.org/index.php?topic=1487
0
 
LVL 66

Accepted Solution

by:
johnb6767 earned 250 total points
ID: 18139441
Hold the phone LeeTutur....   :)

Remote Desktop Connection 6.0 client update is available for download in the Microsoft Download Center
http://support.microsoft.com/kb/925876/en-us

Article ID : 925876
Last Review : December 8, 2006
Revision : 2.1

This is a recent update, that upgrades the client to version 6....and installs on XP.....
0
 
LVL 66

Expert Comment

by:johnb6767
ID: 18139451
Sorry Lee... Keyboard forced me to misspell your name....   :)
0
 
LVL 66

Expert Comment

by:johnb6767
ID: 18140706
lol...

I wasnt suggesting that, I was hoping to see if the asker could use that as a solution....

I would like to hear from kevincavanagh to see if he was able to resolve it by these methods....Im not really worried about the points yet, dont want an award for something that didnt help him....
0
 
LVL 24

Expert Comment

by:Kenneniah
ID: 18141325
Hehe, yeah I did notice they finally released a newer version that supports multiple monitors and some other features.

From that page...
Release Date: November 28, 2006

Therefore it could not have been the one that was downloaded before the original post since the post was on November 22.

So unless the OP responds, yes I'd say give the points to johnb6767 for the new link.
0
 
LVL 66

Expert Comment

by:johnb6767
ID: 18141490
I tested it, but I dont see where to make the dual monitors work...  :(
0
 
LVL 24

Expert Comment

by:Kenneniah
ID: 18141724
"To have the desktop of the remote computer span multiple monitors, type Mstsc /span at a command prompt."
0
 
LVL 66

Expert Comment

by:johnb6767
ID: 18141740
Cool, thanks...Didnt have the time to read it yet.....
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
2 windows xp desktops computer 8 157
Remote Exchange powershell-ing 25 120
Trying to update or install win 7 in a win xp pc 18 121
windows seems to be corrupt 10 86
Disclosure: Use this tutorial only when no other options helps to get Windows XP running without any problems and you don't want to format the drive. The back up of the data is the responsible of the user, however there is a description of how t…
Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

697 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question