zenworksb
asked on
macromedia flash not working on website I visit
IT works for everone else that goes on it, but my computer will not display?
BongSoo
Uh, can you provide more details such as what version of Flash you have on your machine, what browser you are using, what the website url is so that we can see if we can view it, etc....
ASKER
sorry of course the website is ecopod.org after you enter site is is the flash running right on that site. It is on the ceo computer that it will not work. what should I check on his laptop that would help resolve this issue it works fine on my computer
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ASKER
ok did that and it worked, then closed browser went back in and it does not work anymore tried it again and it does not work?
Just try and reinstall the Flash Plugin. Free download on the macromedia (adobe) website.
Besides, what browser is it?
Have you tried another one?
Besides, what browser is it?
Have you tried another one?
Just thinking it may pay to run a few cleanups just incase it maybe some spyware
first empty out the crap from internet usage
ccleaner
http://www.ccleaner.com/
Then check your settings in IE security is correct and the advanced is at defaults.
download HijackThis 1.99.1,from the direct link top right corner
http://www.hijackthis.de/
save it to a folder on your desktop and then install to that.
run the scan and save a log but dont fix
copy the entire log and paste it there as well>> http://www.hijackthis.de/
below the panel hit analyze, now just scroll down to
have a look at the results of the analyzed log.
Besides flash you also need java to view flash in sites.
What Version of Java Are You Using?
http://www.javatester.org/version.html
Internet Explorer ActiveX update
http://support.microsoft.com/kb/912945
Finally are you running xpsp2?
first empty out the crap from internet usage
ccleaner
http://www.ccleaner.com/
Then check your settings in IE security is correct and the advanced is at defaults.
download HijackThis 1.99.1,from the direct link top right corner
http://www.hijackthis.de/
save it to a folder on your desktop and then install to that.
run the scan and save a log but dont fix
copy the entire log and paste it there as well>> http://www.hijackthis.de/
below the panel hit analyze, now just scroll down to
have a look at the results of the analyzed log.
Besides flash you also need java to view flash in sites.
What Version of Java Are You Using?
http://www.javatester.org/version.html
Internet Explorer ActiveX update
http://support.microsoft.com/kb/912945
Finally are you running xpsp2?
@Merete You do NOT need Java nor ActiveX to see Flash.
(Thank god for that, I'm on a Mac, ActiveX doesn't even exist for non-IE browsers)
The fastest solution is probably reinstalling your browser (Firefox, opera, ..)
If you're using IE, update to IE7.
http://www.microsoft.com/windows/ie/default.mspx
Or install firefox....
www.getfirefox.com
(Thank god for that, I'm on a Mac, ActiveX doesn't even exist for non-IE browsers)
The fastest solution is probably reinstalling your browser (Firefox, opera, ..)
If you're using IE, update to IE7.
http://www.microsoft.com/windows/ie/default.mspx
Or install firefox....
www.getfirefox.com
ooh, and reinstall the flash plugin after installing a new browser.
:0 your using a MAC lol
Is there anything else? :p
*LOL*
ASKER
i did most of above installed ie7 etc tec now when I go to the page it says a error occured on a plugin on this site. what do I do now
Dont know I need all those plugins such as java and activex and flash, using internet explorer and your page flash animation played fine when I went there.
I am using windows xp as well not a Mac.
Check the settings in your IE against the others.
Roll back to IE6 I donot encourage anyone to go to IE7, its really just adding problems, IE7 and WMP 11 are still testers for windows Vista.
If you dont need the experience of being a tester uninstall it and that will roll you back to IE6.
If it worked briefly after installing the flash update then maybe a good clean out is on order, when was the last time you emptied out the internet usage history?
http://www.ccleaner.com/
I am using windows xp as well not a Mac.
Check the settings in your IE against the others.
Roll back to IE6 I donot encourage anyone to go to IE7, its really just adding problems, IE7 and WMP 11 are still testers for windows Vista.
If you dont need the experience of being a tester uninstall it and that will roll you back to IE6.
If it worked briefly after installing the flash update then maybe a good clean out is on order, when was the last time you emptied out the internet usage history?
http://www.ccleaner.com/
The site works fine for me.
And do't worry, I'm not just talking about the mac, I'm using Mac, WinXP, Win2k3 server and linux :p
Checked this website in both XP and OS X.
Can you play other Flash websites??
And do't worry, I'm not just talking about the mac, I'm using Mac, WinXP, Win2k3 server and linux :p
Checked this website in both XP and OS X.
Can you play other Flash websites??
ASKER
I uninstalled quicktime at nd it wored, but he has a demo that runs on the site that uses qicktime. If i install it the quicktime it does nt work what do i do
hmm that is odd, if it works without your QT then your browser is using the default QT great... solved.
Maybe the QT you had was incorrectly setup to use the internet I have dis-abled my QT not to access the internet if I open it just need its plugin.
were you using the latest update versions
check your IE settings advanced are all defaults.
security is at default.
QT stand alone player latest version dis-able th internet part may resolve you problem, then you have a stand alone player and we already know your browser works.
http://www.apple.com/au/quicktime/download/standalone.html
if your IE cache is full thi scan also prevent movies from running.
run a disc cleanup maybe your temp IE folder is full. How long since you cleared the history deleted the temp IE files etc?
free ccleaner
http://www.ccleaner.com/
Maybe the QT you had was incorrectly setup to use the internet I have dis-abled my QT not to access the internet if I open it just need its plugin.
were you using the latest update versions
check your IE settings advanced are all defaults.
security is at default.
QT stand alone player latest version dis-able th internet part may resolve you problem, then you have a stand alone player and we already know your browser works.
http://www.apple.com/au/quicktime/download/standalone.html
if your IE cache is full thi scan also prevent movies from running.
run a disc cleanup maybe your temp IE folder is full. How long since you cleared the history deleted the temp IE files etc?
free ccleaner
http://www.ccleaner.com/