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Inviting an external recipient changes invitation style for internal recipients

Posted on 2006-11-22
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Last Modified: 2012-06-21
Exchange server 2003 running on small biz server, outlook 2003 clients.

If I create a meeting request and invite, say, 4 internal (exchange server) users, they all receive the invitation 'as expected' - they get a message that has 'accept'/'decline'/'propose new time' options, etc.

But if I create the exact same meeting request, but invite a 5th person, and that 5th person is an external user (eg, a user at username@comcast.net, etc - then all 4 internal recipients now receive  a more standard email message that still references the meeting, but is no longer a meeting invitation and no longer has the 'accept', 'decline', etc options.

Ironically, the one external user DOES get the message as an invite (assuming they are using outlook as their client).  

Can tnis be changed so that, regardless of whether we have external recipients or not, the internal folks get a proper invite? We are in the habit of inviting a mixture of internal and external people constantly, and we will never know who these external people are ahead of time (so they can't be configured as 'contacts', if that's part of some possible solution).

Thanks!
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Question by:chris-enclara
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Author Comment

by:chris-enclara
ID: 18031088
I'm upping the points on this. Any ideas?
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Author Comment

by:chris-enclara
ID: 18057328
I answered my own question.  The problem was, we had installed a 'mail disclaimer' product (tool to append a 'disclaimer' to emails) and it was interfereing with invites.  

The reason this was only affecting invites that included outsiders is that we configured the mail tool to only attach the disclaimer to outgoing emails.   Their website has a faq on how to disable the attachment to meeting invites, so I'm going to try that.  
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by:redseatechnologies
ID: 18058434
Thanks for posting your solution here,

Please post a question here -> http:/Community_Support/ <- asking for a PAQ: Refund.

-red
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DarthMod earned 0 total points
ID: 18077527
PAQd, 500 points refunded.

DarthMod
CS Moderator
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