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Connection Manager Win2000

I am using the connection manager to create a vpn to the office.  I download it from servername/remote.  If used on an XP client it works fine.

I have 2 Win2k boxes.  After downloading and installing when I double click the connection manager Icon on the desktop I get
"The service Profile is damaged.  Please reinstall the profile."

I dont have many win2k clients and none that connect remotely but I seem to remember the connection manager working on Win2K?  

I can manually create a vpn connection and it works fine.

I have the sonicwall global vpn client on one of the computers and thought that could possibly be interfereing so Uninstalled it and rebooted.  Then installed the connection manager again.  Same error.

Any ideas?
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livegirllove
Asked:
livegirllove
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1 Solution
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
If your connection manager isn't working properly, then you need to rerun the Configure Remote Access Wizard on your server which will regenerate a new connection manager that can then be downloaded from RWW's main menu.

Jeff
TechSoEasy
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livegirlloveAuthor Commented:
ah
but it does work fine on any XP box I download it to.

Its only the Win2K boxes that are giving me trouble.

I reran the wizard anyway but no change.
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livegirlloveAuthor Commented:
well actually its only 2 win2k boxes.  I don't have any others to test with.  
one had the sonicwall vpn client and the other didn't.  I removed it anyway but it still does work.  It does have spybot and some other registry protector on it.  Ill remove those and see what happens.

strange that I can create the vpn manually and it works fine though.  Something with the sbspackage.exe it does like.
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Don't use the Connection manager on the Win2K boxes... create a manual VPN connection instead.  Instructions for doing this are in your Help & Support on the SBS under Manage Remote Network Access > Connect remotely to the server  > Using a virtual private network.

Jeff
TechSoEasy
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livegirlloveAuthor Commented:
I know how to create a VPN... as I said, it works fine when I create one manually.  Is it official that you cant use the connection manager on Win2K?  
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
I tried to look for something that would state that you can't... and wasn't able to come up with anything... however, there's no question that it's official that you can configure a connection manually, since that's what it says in the help file I referenced above.

Jeff
TechSoEasy
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livegirlloveAuthor Commented:
ok.  The manual vpn connection "officially" DOES work.
The connection manager "unofficially"  DOES NOT work in the 2 win2K boxes I have plus a VMware win2k machine.

Hmm.  So what does 2000 not have that it needs to use the connection manager.  

The original question was answered so I'll close it.

thanks
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
The only thing I can think of for the Win2K machines is that if they don't have Service Pack 4 installed, there are known PPTP connection issues.

Otherwise... since you don't have a Windows XP box at the same location as the Win2K's you can't actually prove that the Operating System has anything to do with the problem.  It could be something else.

Jeff
TechSoEasy
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livegirlloveAuthor Commented:
They have SP4 installed.
I do have XP boxes in the same location and they work just fine.  Connection manager works perfectly. In fact Im connected to it now on an XP laptop.  

Its not likely a pptp connection thats giving the problem.  The connection manager wont even open on the Win2K machines.  I thought maybe it needed .net installed but I checked and the 2k boxes have it.  As you know the connection manager is a bit different than a standard vpn connection.  It has its own icon and pops up a different login gui.  The app is what's causing the problem not the connection as it never gets a chance to attempt a connection.
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