Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 644
  • Last Modified:

My contacts is empty in OWA but not in Outlook 2003

We have a user that is unable to view her contacts from OWA.  If you open outlook on the local workstation contacts are there but in OWA the contacts folder is empty.  
We have Exchange 2003 SP2.
0
BEKSUPPORT
Asked:
BEKSUPPORT
1 Solution
 
susanzeiglerCommented:
It sounds like the contact list is on the local machine rather than on the server itself. Check the Outlook configuration on the local machine and see if that is the case. This would also mean that if the user logged into another computer, the contacts wouldn't display in outlook there either.
0
 
Ehab SalemIT ManagerCommented:
To check what susanzeigler said, right-click contacts- properties and check the location. If it is in the mailbox then it is on the server.

One other thing is that clicking on the contacts tab in OWA will only show the defult Contacts. If you want to see all the contacts click on the Contacts icon in the folders list then expand it.

Check also in properties/Outlook address list that "SHOW ..." is selected.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Tackle projects and never again get stuck behind a technical roadblock.
Join Now