Solved

No emails backed up : finding .pst files

Posted on 2006-11-22
5
210 Views
Last Modified: 2010-04-08


user has no Outlook Office emails backed up.

Can they just be retrieved by looking on the old hdd for .PST folders?
0
Comment
Question by:jetsonx
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 105 total points
ID: 18000717
Greetings, jetsonx !

Yes, you can look in the old HDD for PST file(s).  Do a search for *.pst files.  PST file is normally stored in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder. It is a hidden file. Open Windows Explorer folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.


Best wishes!
0
 
LVL 18

Assisted Solution

by:Frankco
Frankco earned 105 total points
ID: 18007387
Hi jetsonx,

Also look for old .ost files if the user was set to cache mode. You can convert the .ost to a pst.
C:\Documents and Settings\<profile>\Local Settings\Application Data\Microsoft\Outlook

Convert OST to PST
ost2pst.exe  http://www.xcopy32.com/email.htm

cheers,
frankco
0
 
LVL 97

Expert Comment

by:war1
ID: 18014483
jetsonx,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0
 

Author Comment

by:jetsonx
ID: 18063703
thanks .pst folder retrieved - at last!

frankco,just as a matter of interest - never heard of .ost folders before? how common is it for
.pst folder to be stored as .ost ? what is cache mode ?
0
 
LVL 18

Expert Comment

by:Frankco
ID: 18064193
Hi jetsonx,

Yes, it is use in cache mode. Thought there might be a chance you had one.

Thank you for the points and grade!

Take care,
frankco
0

Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question