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No emails backed up : finding .pst files

jetsonx
jetsonx used Ask the Experts™
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user has no Outlook Office emails backed up.

Can they just be retrieved by looking on the old hdd for .PST folders?
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Top Expert 2008
Commented:
Greetings, jetsonx !

Yes, you can look in the old HDD for PST file(s).  Do a search for *.pst files.  PST file is normally stored in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook folder. It is a hidden file. Open Windows Explorer folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.


Best wishes!
Commented:
Hi jetsonx,

Also look for old .ost files if the user was set to cache mode. You can convert the .ost to a pst.
C:\Documents and Settings\<profile>\Local Settings\Application Data\Microsoft\Outlook

Convert OST to PST
ost2pst.exe  http://www.xcopy32.com/email.htm

cheers,
frankco
Top Expert 2008

Commented:
jetsonx,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1

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Commented:
thanks .pst folder retrieved - at last!

frankco,just as a matter of interest - never heard of .ost folders before? how common is it for
.pst folder to be stored as .ost ? what is cache mode ?

Commented:
Hi jetsonx,

Yes, it is use in cache mode. Thought there might be a chance you had one.

Thank you for the points and grade!

Take care,
frankco