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Windows Server 2003 R2 Hangs on Shutdown/Hibernate/Stand by/Restart

Posted on 2006-11-23
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Last Modified: 2012-08-14
Hello all!

I installed Windows Server 2003 R2 enterprise on my new laptop (my
development machine) and everything works great except that it hangs on
shutdown.

It runs the "Windows is shutting down" dialogue complete and then it hangs on
the grey screen. The mouse pointer i still there and movable though. The power management is still working as well, cause my setting to turn of the monitor still works. The
only thing to do is the four second power button shutdown.

This also affects hibernation and stand by.

I have seen some posts about this, but no solutions.

Is there some way to to perform a logged shutdown perhaps? That might show
something. I have tried to set the Event Log to verbose mode, but the last thing I see is that the Event Log was shut down - no help from that then.

There are way to many drivers to just try and disable them one by one to figure out which one is causing this - if it's caused by that. But if that is the last resort, how do I prevent the Plug and Play service to install all the drivers alll over again on reboot? I disabled the Plug and Play service, but then I couldn't see anything in the device manager.

Thankful for your help!

Mikael Östberg
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Question by:MikeEast
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by:cis4
ID: 18002509
Hi Mike,

What you got running on the server? AD, Exchange etc?

Cis4
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by:MikeEast
ID: 18003461
I have SQL Server 2005 and BizTalk 2006 in terms of server software and then I have devlopment stuff like VS2003/VS2005/VSS6 and Office 2007.

I'm starting to believe that this is driver related and the thing is that I mostly used the Sony driver pack that shipped with the machine and since those are all XP drivers, that might be the issue here.

I have rebooted in safe mode and then I can shut down, so I guess I have to go through the boot log and remove all drivers that weren't loaded in safe mode and then add them again one by one. What I would like to know is which one of them is causing the problem.

::m
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Author Comment

by:MikeEast
ID: 18006367
I solved this issue last night.

I have a Sony VAIO SZ3 laptop which has a built-in camera in the lid (VGP-VCC2). Its driver caused the shutdown hang.

I have now disabled the device and it works great.

If it turns out that there are no driver compatible with Windows 2003 I will try to solve it by enabling and disabling it by startup and shutdown scripts.

::m
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by:cis4
ID: 18007512
Glad to hear it Mike

Cis4
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