Solved

Printer Disappearing

Posted on 2006-11-23
4
333 Views
Last Modified: 2012-05-05
Hi everyone. I have a domain with server runnig win2003. Server is dns and domain controller. I have installed on the server a network printer. It's set on the address 192.168.83.7 via tcp/ip port. All the user on the network use printer pointing to the printer installed on the server. Anyway the could use it pointing directly to 192.168.83.7. Problem is:
When I turn on the printer, all the net can see it. If I enter the web utility running on the printer (entering http://192.168.83.7) all is good. Two or three minutes later the printer disappear: anyone can see it (documents are not printing and webutility on http//192.168.83.7 is no more reachable - could not find address-).
I think it could be a printer problem... but printer assistance say it's a network problem (...!!! I don't believe it). Anyway, anyone have some ideas? (tried to change ip address of the printer i.e. 192.168.83.20 - 192.168.83.xx but it's all the same). If I restart the printer it works for more or less 3 minutes and then, again, disappears.

Thx
0
Comment
Question by:puckkk
4 Comments
 
LVL 6

Accepted Solution

by:
camacho_marco earned 250 total points
ID: 18009292
i have a question 4 u, When the problem ocurrs can you ping the printer???? if not try and isolete the problem, connect the printer to a stand alone switch, put static ip's to you computer, install the network printer to your computer and test ping, the printer web utility for 1 hour, if it works discard the printer if not you can call your vendor.

Regards
0
 

Author Comment

by:puckkk
ID: 18009421
yes, the printer seems always pinging at 42ms, even if web utility is not working anymore... I think ut' sonly an hardware problem, don'y u think camacho?
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Nslookup is a command line driven utility supplied as part of most Windows operating systems that can reveal information related to domain names and the Internet Protocol (IP) addresses associated with them. In simple terms, it is a tool that can …
Have you ever set up your wireless router at home or in the office to find that you little pop-up bubble in the bottom right-hand corner of Windows read "IP Conflict - One of more computers on the network have been assigned the following IP address"…
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now