Link to home
Start Free TrialLog in
Avatar of puckkk
puckkk

asked on

Printer Disappearing

Hi everyone. I have a domain with server runnig win2003. Server is dns and domain controller. I have installed on the server a network printer. It's set on the address 192.168.83.7 via tcp/ip port. All the user on the network use printer pointing to the printer installed on the server. Anyway the could use it pointing directly to 192.168.83.7. Problem is:
When I turn on the printer, all the net can see it. If I enter the web utility running on the printer (entering http://192.168.83.7) all is good. Two or three minutes later the printer disappear: anyone can see it (documents are not printing and webutility on http//192.168.83.7 is no more reachable - could not find address-).
I think it could be a printer problem... but printer assistance say it's a network problem (...!!! I don't believe it). Anyway, anyone have some ideas? (tried to change ip address of the printer i.e. 192.168.83.20 - 192.168.83.xx but it's all the same). If I restart the printer it works for more or less 3 minutes and then, again, disappears.

Thx
ASKER CERTIFIED SOLUTION
Avatar of camacho_marco
camacho_marco

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of puckkk
puckkk

ASKER

yes, the printer seems always pinging at 42ms, even if web utility is not working anymore... I think ut' sonly an hardware problem, don'y u think camacho?