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Printer Disappearing

Posted on 2006-11-23
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Last Modified: 2012-05-05
Hi everyone. I have a domain with server runnig win2003. Server is dns and domain controller. I have installed on the server a network printer. It's set on the address 192.168.83.7 via tcp/ip port. All the user on the network use printer pointing to the printer installed on the server. Anyway the could use it pointing directly to 192.168.83.7. Problem is:
When I turn on the printer, all the net can see it. If I enter the web utility running on the printer (entering http://192.168.83.7) all is good. Two or three minutes later the printer disappear: anyone can see it (documents are not printing and webutility on http//192.168.83.7 is no more reachable - could not find address-).
I think it could be a printer problem... but printer assistance say it's a network problem (...!!! I don't believe it). Anyway, anyone have some ideas? (tried to change ip address of the printer i.e. 192.168.83.20 - 192.168.83.xx but it's all the same). If I restart the printer it works for more or less 3 minutes and then, again, disappears.

Thx
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Question by:puckkk
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camacho_marco earned 1000 total points
ID: 18009292
i have a question 4 u, When the problem ocurrs can you ping the printer???? if not try and isolete the problem, connect the printer to a stand alone switch, put static ip's to you computer, install the network printer to your computer and test ping, the printer web utility for 1 hour, if it works discard the printer if not you can call your vendor.

Regards
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Author Comment

by:puckkk
ID: 18009421
yes, the printer seems always pinging at 42ms, even if web utility is not working anymore... I think ut' sonly an hardware problem, don'y u think camacho?
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