Shadow Copy Previous Versions not shown in XP client

Posted on 2006-11-23
Medium Priority
Last Modified: 2008-02-01
Hi All,

I 'm currently working on redirecting the Desktop and My documents Folders of laptop users to a network share on a Win2003 SP1 server using a GPO. I have done this successfully on my test client which runs XP sp2 and thought it would be a good idea to enable Shadow Copy on the volume storing all this data, however when I go to view a file’s available previous versions on the client, there are none listed even though I know the copy has been created, it doesn’t appear available to the client.

I have tried installing the client software on both server and client and have tried restoring a previous version by simply  going to the UNC of the folder share, but with no avail! The only complication is that the client is treating its My Docs and Desktop as Offline Folders, but I can’t see why that’s a problem!  Any ideas?

Many thanks

Question by:Windinthewillows
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LVL 43

Expert Comment

by:Steve Knight
ID: 18002176
Are the shadow copies showing up on the server itself when you browse through the UNC on there -- are the snapshots showing correctly in the shadow copies tab, properties of the drive on the server too?


Author Comment

ID: 18002226
Hi Steve,

right now there are three showing on the server (called MMS) under the Shadow Copies tab of the drive properties (G:) if i browse to a share on that drive ie \\mms\user_profiles\ from MMS and select prvious versions on a file there, nothing shows.

Hope this helps!
LVL 43

Accepted Solution

Steve Knight earned 2000 total points
ID: 18002386
Not sure I believe this from when I've used it before but...


"I know I've enabled shadow copies on my server, but from my client computer I don't see previous versions of a file. Why?
A. The client computer user interface (UI) shows only previous versions that are different from the current version. If your file hasn't changed from the previous versions that are stored on the server, then the client UI will not show any previous versions.="

Assuming that isn't the issue (you DO see all on the server at least, never tried it from a w/s) will look into more later.


Author Comment

ID: 18002597
You're genius Steve that's it! i made a change to a document on the desktop, went to the server created a new shadow copy, went back to the document and it now shows a previous version, i just assumed it copied the files regardless.

Cheers and many thanks!

LVL 43

Expert Comment

by:Steve Knight
ID: 18002829
No probs... as I say I didn;t remember doing it like that myself ... also depends where you luck --- if you right click on a directory and previous versions (or is it right click in a blank bit while listing that dir) then it should show all previous versions of all the files, i.e. snapshot of how the dir looked before.  Ony ever done it from the server side mine.


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