Link to home
Start Free TrialLog in
Avatar of talkster5
talkster5Flag for United Kingdom of Great Britain and Northern Ireland

asked on

Loss of remote management

Hi,
I have a HP Procurve 2524 switch and recently I have been having issues connecting to the switch remotley to be able to manage it. Everything used to work fine and I could connect from my computer to the switch web interface but now the only thing I can do is access the telnet on a computer connected directly to the switch. I was wondering if there was a configuration problem or something that I have done wrong which is preventing access to remote management.

Thanks.
Avatar of JFrederick29
JFrederick29
Flag of United States of America image

If the configuration hasn't changed on the switch, I would try rebooting it to see if that resolves the issue.  Perhaps the web service on the switch hung up.
Avatar of talkster5

ASKER

Hi,
Sorry I forgot to mention that I can access the web interface from a local computer as well but not remotley.

Thanks.
ASKER CERTIFIED SOLUTION
Avatar of calvinetter
calvinetter
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Nothing has changed on the configuration file but when going through it there appears to be errors about excessive broadcasts. Could this be something to do with it?
Can you ping the management IP address of the switch remotely?  When you say remotely, is this through the Internet? VPN? WAN connection?
I can not ping the managmenet IP remotley either no. By remotley I mean over the internet away from the office. Anything on the internal network can still access the switch perfectly fine.
The NAT or "port forward" and any rules/access-lists are still configured on your Internet router/firewall for this switch?
Yes, everything is the same as it was when things were working before.
Can you telnet to it on port 80 (or the management port) from a command prompt?

telnet x.x.x.x 80
Only on the local network, not remotley.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Yes, I am connecting to a public IP address and everything is setup for me to be able to access it correctly. Nothing at all has changed on the switch or network configuration including routers, firewalls etc. If I take the uplink port down for 10minutes or so and then put it back online I will be able to access things fine for a little while but then it will stop working again so it shouldn't have anything to do with something blocking the connections.
I setup STP which stopped the broadcast storms and now everything seems to work fine. Thank you both for your suggestions and I will split the points between you.