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Etrust InoculateIT 6 SP2, Realmon.exe process running at 25% for each user logged on to a Terminal Server 2003 R2

Posted on 2006-11-23
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Hi we have since last Tuesday 14-11-06 the Realmon.exe process running at 25% for each user session so after 4 users had logged on the CPU was at 100%, its been installed for 4 months without a single problem and nothing, not even windows updates have been installed to affect this, we have 6 TS's and its only 4 of them which are affected the other 2, 1 is the same platform as the 4 and the other one is 2003 SP1.

When logged in as just Administrator its fine but when the users start logging on each instance of the realmon.exe starts eating CPU fast...

any help with this would be great, I have been on the CA website and I cant see anything relating to this issue

regards

Jim
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Question by:macleandata
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Mnf earned 1500 total points
ID: 18004290
please make sure that Realmon.exe is located in a subfolder of "C:\Program Files, else it will be a virus.

Not all Anti-Virus Software is compatible with Terminal Server, eTrust 7.x and 8.x (ITM) should be Terminal Server aware, the only thing that should be done is to remove realmon.exe from HKLM\Software\Microsoft\Windows\CurrentVersion\Run - so i dosent start this for every user.

please make a look here
http://www.sessioncomputing.com/anti-virus.htm
http://support.microsoft.com/?kbid=923360
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by:macleandata
ID: 18006832
thats I will try this, its just strange that its been okay up untill now, thought it might have been the signature updates, I think we will look to upgrading to 8.x
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