Solved

Etrust InoculateIT 6 SP2, Realmon.exe process running at 25% for each user logged on to a Terminal Server 2003 R2

Posted on 2006-11-23
2
598 Views
Last Modified: 2012-08-13
Hi we have since last Tuesday 14-11-06 the Realmon.exe process running at 25% for each user session so after 4 users had logged on the CPU was at 100%, its been installed for 4 months without a single problem and nothing, not even windows updates have been installed to affect this, we have 6 TS's and its only 4 of them which are affected the other 2, 1 is the same platform as the 4 and the other one is 2003 SP1.

When logged in as just Administrator its fine but when the users start logging on each instance of the realmon.exe starts eating CPU fast...

any help with this would be great, I have been on the CA website and I cant see anything relating to this issue

regards

Jim
0
Comment
Question by:macleandata
2 Comments
 
LVL 6

Accepted Solution

by:
Mnf earned 500 total points
ID: 18004290
please make sure that Realmon.exe is located in a subfolder of "C:\Program Files, else it will be a virus.

Not all Anti-Virus Software is compatible with Terminal Server, eTrust 7.x and 8.x (ITM) should be Terminal Server aware, the only thing that should be done is to remove realmon.exe from HKLM\Software\Microsoft\Windows\CurrentVersion\Run - so i dosent start this for every user.

please make a look here
http://www.sessioncomputing.com/anti-virus.htm
http://support.microsoft.com/?kbid=923360
0
 

Author Comment

by:macleandata
ID: 18006832
thats I will try this, its just strange that its been okay up untill now, thought it might have been the signature updates, I think we will look to upgrading to 8.x
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So you got the Conficker. You could go to each machine and run the eye chart test (http://www.confickerworkinggroup.org/infection_test/cfeyechart.html), but in a bigger environment, or if you prefer to work smarter and not harder, you need some …
Ransomware continues to be a growing problem for both personal and business users alike and Antivirus companies are still struggling to find a reliable way to protect you from this dangerous threat.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question