Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Etrust InoculateIT 6 SP2, Realmon.exe process running at 25% for each user logged on to a Terminal Server 2003 R2

Posted on 2006-11-23
2
Medium Priority
?
610 Views
Last Modified: 2012-08-13
Hi we have since last Tuesday 14-11-06 the Realmon.exe process running at 25% for each user session so after 4 users had logged on the CPU was at 100%, its been installed for 4 months without a single problem and nothing, not even windows updates have been installed to affect this, we have 6 TS's and its only 4 of them which are affected the other 2, 1 is the same platform as the 4 and the other one is 2003 SP1.

When logged in as just Administrator its fine but when the users start logging on each instance of the realmon.exe starts eating CPU fast...

any help with this would be great, I have been on the CA website and I cant see anything relating to this issue

regards

Jim
0
Comment
Question by:macleandata
2 Comments
 
LVL 6

Accepted Solution

by:
Mnf earned 1500 total points
ID: 18004290
please make sure that Realmon.exe is located in a subfolder of "C:\Program Files, else it will be a virus.

Not all Anti-Virus Software is compatible with Terminal Server, eTrust 7.x and 8.x (ITM) should be Terminal Server aware, the only thing that should be done is to remove realmon.exe from HKLM\Software\Microsoft\Windows\CurrentVersion\Run - so i dosent start this for every user.

please make a look here
http://www.sessioncomputing.com/anti-virus.htm
http://support.microsoft.com/?kbid=923360
0
 

Author Comment

by:macleandata
ID: 18006832
thats I will try this, its just strange that its been okay up untill now, thought it might have been the signature updates, I think we will look to upgrading to 8.x
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Change your password...do it now!. Probably the easiest point of access to your account is through guessing your password. If your password is guessable, do change it now. If not for your sake but for everyone else in your friends list. Remember …
By the time you finish reading this article, you may have already lost all your money because you don't know the simple steps to securing your BitCoin wallet. BitCoin is an incredible invention. It is a decentralized currency system, which is the…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

578 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question