We are using Symantec Anti-virus Enterprise edition 10.0. Out of about 40 clients, 2 have not received any virus definitions since September and there is no scan engine listed for them.
However, they do have the correct version, updated scans, and show to be online with an ip.
I've tried to deploy a definition update for each of them from the administrator console, but nothing changes and no errors appear.
What could be the problem?