landislund
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Does Anybody Else Have Problems With Symantec/Veritas Backup Exec and Shadow Copy Components?
We have an IBM eServer X225 runing Windows Server 2003 and Symantec Backup Exec 10d (all the latest patches installed). The problem we have is that if we try and backup the Shadow Copy Components the server locks up and has to restarted. We have tried the symantec/veritas forums and it seems lots of people have similar problems and the only solution is to not backup Shadow Copy Components. The problem with this is that vital registry and system information isn't backed up and this causes major issues if a server needs to be rebuilt and restored from a backup (I'm talking from experience here).
Has anyone had similar problems or any ideas on a possible solution?
Thanks in advance
Kevin
Has anyone had similar problems or any ideas on a possible solution?
Thanks in advance
Kevin
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ASKER
Just an update. First thing Symantec said was have you upgraded to the lastest version! So we purchased an upgrade to version 11 and so far no problems. I'm keeping my fingers crossed though!
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Another update. No sooner had I posted my last comment the server locked up. I have since created a seperate backup job that backs up the System State after we have backed up the files. So we now have to do two jobs every night, one to backup the files and folders and one to backup the system state!
To top it all off unless it's an installation problem you have to pay symantec to get any support, even basic email support!
To top it all off unless it's an installation problem you have to pay symantec to get any support, even basic email support!
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There weren't any log files or event logs that indicated what the cause of the issue was. It has been a couple of weeks now since it last failed so I think we can assume that by upgrading to version 11d the problem has been fixed. We did have an issue with the domino agent but a fix has been released this week and that now seems to be fixed.
I now have an issue trying to restore some MSDE databases after a system failure but I will post that as a seperate question.
Many thanks to all of you who posted a response.
I now have an issue trying to restore some MSDE databases after a system failure but I will post that as a seperate question.
Many thanks to all of you who posted a response.
ASKER
Anyone have any suggestions about getting around this?