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Outlook Web Access stopped working

Posted on 2006-11-24
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Medium Priority
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Last Modified: 2012-05-05
SBS 2003: I noticed this morning that OWA has stopped working. It was OK last week, now I get a 404 error.

The default website seems to be working OK. I logged into another server that I administer and compared all the settings. Everything is identical. I've re-run the ICW and restarted all the relevant services.

Anyone got any ideas?
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Question by:ipendlebury
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LVL 74

Accepted Solution

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Jeffrey Kane - TechSoEasy earned 1000 total points
ID: 18007797
You'll need to provide some more info such as the IPCONFIG /ALL and the exported list of Web Sites in IIS Manager (Open IIS Manager > Web Sites and right click in the right panel and select "export list").

You can also just troubleshoot this by following the instructions in http://support.microsoft.com/kb/327843

Jeff
TechSoEasy
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 18007800
Also, please advise if the Monitoring & Reporting and Backup screens are working properly in the Server Management Console.

Jeff
TechSoEasy
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Author Comment

by:ipendlebury
ID: 18007947
I've found the problem, and it was of my own making. Because the main website is being replaced, last week I assigned a new virtual directory to handle requests made to the default website. I didn't realise that this would also hijack requests to the Exchange Virtual Directory.

So i've put it back how it was, and put a page in the default website to redirect traffic to the new website. OWA now works once more.

I've awarded the points anyway. Thanks for your input.

Ian
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