Solved

Poor voice quality on Vonage (on telephone) after purchasing and installing a linksys model  and desktop computer loads mail and web pages slow

Posted on 2006-11-24
4
304 Views
Last Modified: 2010-04-12
We recently purchased a notebook computer with wireless.  In order to go wireless....I purchased a Linksys Wireless-G Broadband Router with 2 Phone ports, Model
No. WRTP54G.  My old set up with my desktop computers was a wired router which loaded the web pages fine and the voice quality using Vonage was good also.
Our notebook computer loads web pages OK, no problem with this wireless router.  I am tempted to go back and hook up the wired router and see if that works better, thou I will lose wireless advantage on the Notebook computer.

I guess I'll send this out as is and see what replies come in

dale
budb4u@enter.net
0
Comment
Question by:budb4u
4 Comments
 
LVL 36

Accepted Solution

by:
grblades earned 250 total points
Comment Utility
Wireless can cause all sorts of problems. There is no guarantee that what you send will actually be received at the other end. VoIP is incredibly sensitive to packet loss and just 2% loss is very noticeable.
I suggest you download a copy of winmtr (http://winmtr.sourceforge.net/) and try pinging with around 1000 pings to the vonage server and see what sort of packet loss you get.
Is the voice any better if you move the laptop right next to the wireless access point in order to maximise the signal quality?
0
 
LVL 25

Assisted Solution

by:kode99
kode99 earned 250 total points
Comment Utility
Just plug a analog phone into one of the phone ports on the router.  If it is bad then you know it has nothing to do with the wireless.

There are a number of reports of issues with this particaular unit.  The router's firmware probably just needs to be updated.  First place to start if you do not have current firmware.

Here's a link to the firware dowload from linksys,
http://www.linksys.com/servlet/Satellite?c=L_Product_C2&childpagename=US%2FLayout&cid=1118334626380&packedargs=site%3DUS&pagename=Linksys%2FCommon%2FVisitorWrapper

Sigh,  huge link - its right on the product description page if that link does not work.  There's probably a link right in the router setup somwhere also.
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Suggested Solutions

Although VoiceOver IP has been around for a while, internet connections have only recently become fast enough to provide good call quality. Now, VoIP has become a real option for businesses looking at ways to improve their business model. In this ar…
Every year the snow affects people and businesses. According to the Federation of Small Businesses (FSB), in 2009, UK businesses lost an estimated £1.2bn (http://news.bbc.co.uk/1/hi/business/7864804.stm) because of bad weather. This article was c…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now