Solved

Musicmatch Jukebox 10 - unable to launch

Posted on 2006-11-24
5
467 Views
Last Modified: 2011-09-20
SInce installing MMJB 10 and restarting my PC, whenever I try to launch it, I receive a popup indicating that MMJB has been updated, and a restart is required. I restart, but the popup appears again, and I cannot use the application.

Help !!

Thanks!

EBM
0
Comment
Question by:emoss2000
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 500 total points
ID: 18009157
Uninstall.  Go back to http://www.musicmatch.com/download and download the latest version.
Ensure that programs such as ZoneAlarm & Spybot S&D (anything that prevents registry setting changes) is switched off while you reinstall.
0
 
LVL 1

Expert Comment

by:drumer901
ID: 18010713
What Masqueraid suggested, won't work in most cases. Yes you'll have to reinstall the program, but much more is needed to be done. First uninstall the application completly. Once done, download the following application and run it: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe.

This will clean your installation so we can get a fresh installation. We now need to clean the registry so that the error is wiped out. Either buy the following: http://www.pctools.com/registry-mechanic/. Or as a free alternative download CleanMyPC: http://www.registry-cleaner.net/.

Once we have completed this, temporarily dissable any anti-virus or anti-spyware program that might be running in the background and cause even more errors. Once you have done this, downlaod a fresh copy of JukeBox 10 here: http://www.musicmatch.com/download.


Good luck!

~ drumer901
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 18010970
drumer901 - only suggested this because it worked for me - perhaps I was lucky!
M :o)
0
 
LVL 1

Expert Comment

by:drumer901
ID: 18012040
Perhaps :-).


~ drumer901
0
 

Author Comment

by:emoss2000
ID: 18012438
I got lucky!
Shut off Spy Sweeper and Zone Alarm, reinstalled on top of the existing app, rebooted, and it works!

Thank you!!!

EBM
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article was originally published on Monitis Blog, you can check it here . If you have responsibility for software in production, I bet you’d like to know more about it. I don’t mean that you’d like an extra peek into the bowels of the sourc…
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
This video demonstrates basic masking and how to edit the mask to reveal the desired image.
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question