Solved

Musicmatch Jukebox 10 - unable to launch

Posted on 2006-11-24
5
401 Views
Last Modified: 2011-09-20
SInce installing MMJB 10 and restarting my PC, whenever I try to launch it, I receive a popup indicating that MMJB has been updated, and a restart is required. I restart, but the popup appears again, and I cannot use the application.

Help !!

Thanks!

EBM
0
Comment
Question by:emoss2000
  • 2
  • 2
5 Comments
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 500 total points
ID: 18009157
Uninstall.  Go back to http://www.musicmatch.com/download and download the latest version.
Ensure that programs such as ZoneAlarm & Spybot S&D (anything that prevents registry setting changes) is switched off while you reinstall.
0
 
LVL 1

Expert Comment

by:drumer901
ID: 18010713
What Masqueraid suggested, won't work in most cases. Yes you'll have to reinstall the program, but much more is needed to be done. First uninstall the application completly. Once done, download the following application and run it: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe.

This will clean your installation so we can get a fresh installation. We now need to clean the registry so that the error is wiped out. Either buy the following: http://www.pctools.com/registry-mechanic/. Or as a free alternative download CleanMyPC: http://www.registry-cleaner.net/.

Once we have completed this, temporarily dissable any anti-virus or anti-spyware program that might be running in the background and cause even more errors. Once you have done this, downlaod a fresh copy of JukeBox 10 here: http://www.musicmatch.com/download.


Good luck!

~ drumer901
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 18010970
drumer901 - only suggested this because it worked for me - perhaps I was lucky!
M :o)
0
 
LVL 1

Expert Comment

by:drumer901
ID: 18012040
Perhaps :-).


~ drumer901
0
 

Author Comment

by:emoss2000
ID: 18012438
I got lucky!
Shut off Spy Sweeper and Zone Alarm, reinstalled on top of the existing app, rebooted, and it works!

Thank you!!!

EBM
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Computer Cleanup 8 69
Q-See QT View from the Apple Store or ..,.. ? 2 59
MSP multi use software 4 77
Determining Project Cost 1 28
Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
This video demonstrates basic masking and how to edit the mask to reveal the desired image.
An overview on how to enroll an hourly employee into the employee database and how to give them access into the clock in terminal.

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now