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Musicmatch Jukebox 10 - unable to launch

SInce installing MMJB 10 and restarting my PC, whenever I try to launch it, I receive a popup indicating that MMJB has been updated, and a restart is required. I restart, but the popup appears again, and I cannot use the application.

Help !!

Thanks!

EBM

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☠ MASQ ☠

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drumer901

What Masqueraid suggested, won't work in most cases. Yes you'll have to reinstall the program, but much more is needed to be done. First uninstall the application completly. Once done, download the following application and run it: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe.

This will clean your installation so we can get a fresh installation. We now need to clean the registry so that the error is wiped out. Either buy the following: http://www.pctools.com/registry-mechanic/. Or as a free alternative download CleanMyPC: http://www.registry-cleaner.net/.

Once we have completed this, temporarily dissable any anti-virus or anti-spyware program that might be running in the background and cause even more errors. Once you have done this, downlaod a fresh copy of JukeBox 10 here: http://www.musicmatch.com/download.

Good luck!

~ drumer901

☠ MASQ ☠

drumer901 - only suggested this because it worked for me - perhaps I was lucky!
M :o)

drumer901

Perhaps :-).

~ drumer901

emoss2000

ASKER

I got lucky!
Shut off Spy Sweeper and Zone Alarm, reinstalled on top of the existing app, rebooted, and it works!

Thank you!!!

EBM