Windows XP, SP2 (media center edition): Installing Avid Liquid 7 legit software , keep getting a "pixie\helperdll.dll" could not be opened error after program starts loading from CD
Posted on 2006-11-24
Win XP, SP2, Media Center Edition -- Installing Avid/Pinnacle Liquid 7 legit software, right after CD starts to load program , keep getting "ERROR: Default\pixie\helperdll.dll could not be opened. Please check if disk is full (it's not) and you have access to destination directory. Access denied."
I'm logged on as administrator.
The history: I previously downloaded a demo version of Avid/Pinnacle Liquid 7. Then, I removed it with Avid's uninstall program. Then, a few days ago, I tried to reinstall the demo (downloaded from Avid's site). That's when I first got the error message.
After seeing the Liquid 7 at the DVExpo show in Los Angeles, I bought it. Now, using the purchased CD of the program I'm getting the same error message.
I used the uninstall program before trying to load the program from the CD. I deleted the zip files I previously got for the trial download.