Improve company productivity with a Business Account.Sign Up


Can NOT install XP Pro: several stop erros

Posted on 2006-11-24
Medium Priority
Last Modified: 2008-02-20
I am trying to install XP Pro on a PC that was previously getting the BSOD.

It is an AMD Athlon XP 1700
2 hard disk (master 20GB, slave 10GB)

So far this is what has happened:

I tried to re-install XP Pro.  After the old hard disk partition is deleted and then the hard disk has been formatted NTFS, windows begins to install but it always crashes during the installation process.

OFTEN there is NO DISPLAY.  I here and see power lights but there is nothing dispalyed on the monitor. I need to power off and on or let it sit for a minute or two and then try again, then for some reason I get a display.

First Stop error:  Stop 0x00000024 (0x001902f8, 0xf8964eb4, 0xf8964bb4, 0x804fd470)

I tried again.  Second stop error: 0x0000008e

I removed all parts except ram and video card.
Stop error 3: 0x0000000A  IRQL_NOT_LESS_OR_EQUAL

I tried Recovery Console: chkdsk /r: It found errors
I rebooted and tried to install again: BSOD during "installing devices"

I booted with a UBCD and ran:
Memtest (all night) = OK
Hard disk test for both hard drives (extended) = OK

I removed the video card and installed an old PCI video card.
Stop error 5: C000021A  {Fatal System Error}
The windows subsystem process terminated unexpectedlywith a status of 0xC00000096 (0x004fe3f9, 0x004fe09c)

I tried another power supply an d I also loaded "Fail Safe Defaults" in the BIOS.
Stop error 6: C000021A {Fatal System Error}
The windows subsystem process terminated unexpectedlywith a status of 0xC0000005 (0x004fe0d7, 0x004fdd10)

So is the CPU or Motherboard the problem?

Any suggestions would be apprieciated.  I need to get an answer by tomorrow.

Question by:yeller
  • 6
  • 4
  • 3
  • +2
LVL 10

Expert Comment

ID: 18010201

Devil's advocate -- if the 512 MB RAM is on 2 sticks... try each independently (run on 256 MB).

-- I have seen memtests pass bad sticks. (Dell)
LVL 19

Expert Comment

ID: 18010236
Did you disconnect all external peripherals except the monitor, keyboard and mouse, and be sure those are not USB, or wireless.?  Any internal USB card should also be removed.

Expert Comment

ID: 18010648
No, the problem is not deeper than the OS. The standard repair function in WinXp will fix this. Find some copy of WinXp, run in from the cd-rom and it wil ask you to install a fresh copy of windows or to repair (restore) the existing one. Choose to restore and the OS will fix itself.               

Good Luck,
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

LVL 93

Expert Comment

ID: 18010826
i would try the install with the minimum :
mobo + cpu + 1 ram stick, 1 disk, 1 cd drive, video card, keyb + mouse.
did you clean your disk drive when you tested them? use the zero fill function, or use DBAN :      
also, did you try ohter ide cables?
LVL 93

Expert Comment

ID: 18010830
...and when it BSOD's , check the cpu temp in the BIOS, it may be getting too hot.
i suppose you inspected that all fans are running normally? and cleaned out the dust ?

Author Comment

ID: 18011834
OK, thanks for all the suggestions:

dragonjim: there is only one stick of RAM

simpswr & nobus :  I have physically removed all except, ram , CDrom, keyboard, mouse and video
I checked and the CPU fan is running and nothing seems hot (no temp warnings)
I 'm just going to try a 98 fdisk and see what happens after.  I might try the zero fill if that doesn't work out.

jalilthe1:  I am not sure how this is OS related when:
1: I can not get a display somtimes ( NO POst)
2: The hard disk has been formatted several times  (fresh install)and it crashes during the install anyway.

Any additional input is always appreciated.

I'm looking into your links and I'll see what they bring.

Thanks again ,
LVL 93

Expert Comment

ID: 18011890
if you test the parts, and all check out well, you can be looking at a bad motherboard, but let's wait for the test results to jump to that conclusion.

Author Comment

ID: 18011911
Fdisk didn't help.  Just anothe BSOD as soon as Windows starts to install.

This time:
Stop 0x00000050  ... etc

I just keep getting different stop errors.  I feel it the CPU or Bad Mboard.  I'm  running out of ideas.

Please give me your opinion.
LVL 93

Expert Comment

ID: 18011926
did you retest the ram?
did you swap the ide cables ?
did you try another video card?
if you have another PC available, test the parts on it.
LVL 19

Expert Comment

ID: 18012598
You might also inspect the motherboard for bulging or leaking capacitors . .

Assisted Solution

jalilthe1 earned 1000 total points
ID: 18013450
I read a topic on net about the error you posted

that said its mainboard problem

try download diagnostic software which you can check your mainboard from DOS

free mainboard diagnostic software download

also for a memory test there is memtest to test memory.  It is about 75% effective so even if use it sometimes the RAM will still be bad.

Author Comment

ID: 18037890
I tried everything I could think of and nothing seemed to work.  I guess the mboard or CPU are bad.

I'm just going to call it a day on this issue.

Thanks again everyone!!
LVL 93

Expert Comment

ID: 18038328
>>   I tried everything I could think of and nothing seemed to work.   <<  what did you try, and what were the results?

Author Comment

ID: 18039272
Tested hard disk and RAM with UBCD.  Tested OK
Removed all parts ( floppy, CDrom, ram, etc...) except original hard disk. See results above.
Tried another power supply. See results above
Tried another video card. See results above
Fdisk hard disk. See results above
Checked to make sure temp is Ok
Checked to make sure CPU fan is working.

I just rerplaced the ide cable and I'm trying withn a know good hard disk.  I don't know what else to try.

LVL 93

Accepted Solution

nobus earned 1000 total points
ID: 18043485
it is possible you have a bad memeory controller, or bad disk controller on the board.
did you try connecting the disk to IDE1 and the cd to IDE0? just for testing?
anyway, it seems like a mobo problem; if possible, you can test the cpu on another system

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Nuance's PaperPort may display this error message: PaperPort appears to be running Windows XP Compatibility Mode which may result in errors. We recommend disabling Compatibility Mode for the PaprPort.exe program, see Technote 6629. This articl…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
When you have multiple client accounts to manage, it often feels like there aren’t enough hours in the day. With too many applications to juggle, you can’t focus on your clients, much less your growing to-do list. But that doesn’t have to be the cas…

579 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question