Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.
Solved
Can NOT install XP Pro: several stop erros
Posted on 2006-11-24
I am trying to install XP Pro on a PC that was previously getting the BSOD.
It is an AMD Athlon XP 1700
512MB RAM
2 hard disk (master 20GB, slave 10GB)
So far this is what has happened:
I tried to re-install XP Pro. After the old hard disk partition is deleted and then the hard disk has been formatted NTFS, windows begins to install but it always crashes during the installation process.
OFTEN there is NO DISPLAY. I here and see power lights but there is nothing dispalyed on the monitor. I need to power off and on or let it sit for a minute or two and then try again, then for some reason I get a display.
First Stop error: Stop 0x00000024 (0x001902f8, 0xf8964eb4, 0xf8964bb4, 0x804fd470)
I tried again. Second stop error: 0x0000008e
I removed all parts except ram and video card.
Stop error 3: 0x0000000A IRQL_NOT_LESS_OR_EQUAL
I tried Recovery Console: chkdsk /r: It found errors
I rebooted and tried to install again: BSOD during "installing devices"
I booted with a UBCD and ran:
Memtest (all night) = OK
Hard disk test for both hard drives (extended) = OK
I removed the video card and installed an old PCI video card.
Stop error 5: C000021A {Fatal System Error}
The windows subsystem process terminated unexpectedlywith a status of 0xC00000096 (0x004fe3f9, 0x004fe09c)
I tried another power supply an d I also loaded "Fail Safe Defaults" in the BIOS.
Stop error 6: C000021A {Fatal System Error}
The windows subsystem process terminated unexpectedlywith a status of 0xC0000005 (0x004fe0d7, 0x004fdd10)
So is the CPU or Motherboard the problem?
Any suggestions would be apprieciated. I need to get an answer by tomorrow.
Thanks,
Yeller
It is an AMD Athlon XP 1700
512MB RAM
2 hard disk (master 20GB, slave 10GB)
So far this is what has happened:
I tried to re-install XP Pro. After the old hard disk partition is deleted and then the hard disk has been formatted NTFS, windows begins to install but it always crashes during the installation process.
OFTEN there is NO DISPLAY. I here and see power lights but there is nothing dispalyed on the monitor. I need to power off and on or let it sit for a minute or two and then try again, then for some reason I get a display.
First Stop error: Stop 0x00000024 (0x001902f8, 0xf8964eb4, 0xf8964bb4, 0x804fd470)
I tried again. Second stop error: 0x0000008e
I removed all parts except ram and video card.
Stop error 3: 0x0000000A IRQL_NOT_LESS_OR_EQUAL
I tried Recovery Console: chkdsk /r: It found errors
I rebooted and tried to install again: BSOD during "installing devices"
I booted with a UBCD and ran:
Memtest (all night) = OK
Hard disk test for both hard drives (extended) = OK
I removed the video card and installed an old PCI video card.
Stop error 5: C000021A {Fatal System Error}
The windows subsystem process terminated unexpectedlywith a status of 0xC00000096 (0x004fe3f9, 0x004fe09c)
I tried another power supply an d I also loaded "Fail Safe Defaults" in the BIOS.
Stop error 6: C000021A {Fatal System Error}
The windows subsystem process terminated unexpectedlywith a status of 0xC0000005 (0x004fe0d7, 0x004fdd10)
So is the CPU or Motherboard the problem?
Any suggestions would be apprieciated. I need to get an answer by tomorrow.
Thanks,
Yeller
6-
4
3- +2
16 Comments
Yeller,
Devil's advocate -- if the 512 MB RAM is on 2 sticks... try each independently (run on 256 MB).
-- I have seen memtests pass bad sticks. (Dell)
Devil's advocate -- if the 512 MB RAM is on 2 sticks... try each independently (run on 256 MB).
-- I have seen memtests pass bad sticks. (Dell)
Did you disconnect all external peripherals except the monitor, keyboard and mouse, and be sure those are not USB, or wireless.? Any internal USB card should also be removed.
No, the problem is not deeper than the OS. The standard repair function in WinXp will fix this. Find some copy of WinXp, run in from the cd-rom and it wil ask you to install a fresh copy of windows or to repair (restore) the existing one. Choose to restore and the OS will fix itself.
http://www.snapfiles.com/get/restoration.html
http://www.runtime.org/gdb.htm
http://www.grc.com/spinrite.htm
http://www.runtime.org/
http://www.stellarinfo.com/
Good Luck,
Jalilthe1
http://www.snapfiles.com/get/restoration.html
http://www.runtime.org/gdb.htm
http://www.grc.com/spinrite.htm
http://www.runtime.org/
http://www.stellarinfo.com/
Good Luck,
Jalilthe1
Other related links
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314063
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/ddtools/bccodes_6vxj.asp
http://www.simmtester.com/page/products/doc/download.asp
http://aumha.org/win5/kbestop.htm
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/default.asp?url=/windows2000/techinfo/reskit/en-us/w2000msgs/6077.asp
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314063
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/ddtools/bccodes_6vxj.asp
http://www.simmtester.com/page/products/doc/download.asp
http://aumha.org/win5/kbestop.htm
http://www.microsoft.com/windows2000/techinfo/reskit/en-us/default.asp?url=/windows2000/techinfo/reskit/en-us/w2000msgs/6077.asp
Active today
i would try the install with the minimum :
mobo + cpu + 1 ram stick, 1 disk, 1 cd drive, video card, keyb + mouse.
did you clean your disk drive when you tested them? use the zero fill function, or use DBAN :
http://dban.sourceforge.net/
also, did you try ohter ide cables?
mobo + cpu + 1 ram stick, 1 disk, 1 cd drive, video card, keyb + mouse.
did you clean your disk drive when you tested them? use the zero fill function, or use DBAN :
http://dban.sourceforge.net/
also, did you try ohter ide cables?
Active today
...and when it BSOD's , check the cpu temp in the BIOS, it may be getting too hot.
i suppose you inspected that all fans are running normally? and cleaned out the dust ?
i suppose you inspected that all fans are running normally? and cleaned out the dust ?
OK, thanks for all the suggestions:
dragonjim: there is only one stick of RAM
simpswr & nobus : I have physically removed all except, ram , CDrom, keyboard, mouse and video
I checked and the CPU fan is running and nothing seems hot (no temp warnings)
I 'm just going to try a 98 fdisk and see what happens after. I might try the zero fill if that doesn't work out.
jalilthe1: I am not sure how this is OS related when:
1: I can not get a display somtimes ( NO POst)
2: The hard disk has been formatted several times (fresh install)and it crashes during the install anyway.
Any additional input is always appreciated.
I'm looking into your links and I'll see what they bring.
Thanks again ,
Yeller
dragonjim: there is only one stick of RAM
simpswr & nobus : I have physically removed all except, ram , CDrom, keyboard, mouse and video
I checked and the CPU fan is running and nothing seems hot (no temp warnings)
I 'm just going to try a 98 fdisk and see what happens after. I might try the zero fill if that doesn't work out.
jalilthe1: I am not sure how this is OS related when:
1: I can not get a display somtimes ( NO POst)
2: The hard disk has been formatted several times (fresh install)and it crashes during the install anyway.
Any additional input is always appreciated.
I'm looking into your links and I'll see what they bring.
Thanks again ,
Yeller
Active today
if you test the parts, and all check out well, you can be looking at a bad motherboard, but let's wait for the test results to jump to that conclusion.
Fdisk didn't help. Just anothe BSOD as soon as Windows starts to install.
This time:
page_fault_in_nonpaged_are
Stop 0x00000050 ... etc
I just keep getting different stop errors. I feel it the CPU or Bad Mboard. I'm running out of ideas.
Please give me your opinion.
This time:
page_fault_in_nonpaged_are
Stop 0x00000050 ... etc
I just keep getting different stop errors. I feel it the CPU or Bad Mboard. I'm running out of ideas.
Please give me your opinion.
Active today
did you retest the ram?
did you swap the ide cables ?
did you try another video card?
if you have another PC available, test the parts on it.
did you swap the ide cables ?
did you try another video card?
if you have another PC available, test the parts on it.
You might also inspect the motherboard for bulging or leaking capacitors . . http://www.badcaps.net/ident/
I read a topic on net about the error you posted
that said its mainboard problem
try download diagnostic software which you can check your mainboard from DOS
free mainboard diagnostic software download
http://3d2f.com/tags/mainboard/diagnostic/
http://www.motherboard.cz/diagtest/
http://www.motherboard.cz/driver/mbdriver.htm
http://www.motherboard.cz/identify/
also for a memory test there is memtest to test memory. It is about 75% effective so even if use it sometimes the RAM will still be bad.
http://www.memtest86.com/#download0
that said its mainboard problem
try download diagnostic software which you can check your mainboard from DOS
free mainboard diagnostic software download
http://3d2f.com/tags/mainboard/diagnostic/
http://www.motherboard.cz/diagtest/
http://www.motherboard.cz/driver/mbdriver.htm
http://www.motherboard.cz/identify/
also for a memory test there is memtest to test memory. It is about 75% effective so even if use it sometimes the RAM will still be bad.
http://www.memtest86.com/#download0
I tried everything I could think of and nothing seemed to work. I guess the mboard or CPU are bad.
I'm just going to call it a day on this issue.
Thanks again everyone!!
I'm just going to call it a day on this issue.
Thanks again everyone!!
Active today
>> I tried everything I could think of and nothing seemed to work. << what did you try, and what were the results?
Tested hard disk and RAM with UBCD. Tested OK
Removed all parts ( floppy, CDrom, ram, etc...) except original hard disk. See results above.
Tried another power supply. See results above
Tried another video card. See results above
Fdisk hard disk. See results above
Checked to make sure temp is Ok
Checked to make sure CPU fan is working.
I just rerplaced the ide cable and I'm trying withn a know good hard disk. I don't know what else to try.
Removed all parts ( floppy, CDrom, ram, etc...) except original hard disk. See results above.
Tried another power supply. See results above
Tried another video card. See results above
Fdisk hard disk. See results above
Checked to make sure temp is Ok
Checked to make sure CPU fan is working.
I just rerplaced the ide cable and I'm trying withn a know good hard disk. I don't know what else to try.
Featured Post
Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.
Question has a verified solution.
Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.
Have a better answer? Share it in a comment.
Join & Write a Comment Already a member? Login.
It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:
• PC crashes? Get registry cleaner to repair it!
…
Nuance's PaperPort may display this error message:
PaperPort appears to be running Windows XP Compatibility Mode which may result in errors. We recommend disabling Compatibility Mode for the PaprPort.exe program, see Technote 6629.
This articl…
- Document Management
- Document Imaging
- Printers and Scanners
- Software
- Images and Photos
- Photos / Graphics Software, Windows XP, Windows OS, OCR, *PaperPort
Two types of users will appreciate AOMEI Backupper Pro:
1 - Those with PCIe drives (and haven't found cloning software that works on them).
2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
When you have multiple client accounts to manage, it often feels like there aren’t enough hours in the day. With too many applications to juggle, you can’t focus on your clients, much less your growing to-do list. But that doesn’t have to be the cas…
Suggested Courses
Course of the Month4 days, 22 hours left to enroll
579 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.