Cannot add EMail accounts/PST files to outlook 2003
Posted on 2006-11-25
Ok fellow experts, here is a strange one...
I just uninstalled Office 2007 beta, and switched back to Office 2003.
I deleted all the profiles listed in the Mail control applet.
When I create a new profile, I get this error message:
There was an error locating one of the items needed to complete this operation. It might have been deleted.
So I click OK, then OK again, and the profiles screen closes.
I open up the mail tool again, and the profile is there.
So I go to E-mail Accounts to setup my exchange account.
I go through the wizard to add my exchange account, on on the main info screen, I add the server, and my profile name.
When I click on Check Name, I get: There was an error locating one of the items needed to complete this operation. It might have been deleted.
If I click on More Settings, I get: The account you have added is not fully configured. It might not work properly until re-configured correctly.
If I hit Next, I get: There was an error locating one of the items needed to complete this operation. It might have been deleted.
It does not move on to the next screen.
Back to the Mail Setup from the Control Panel...
If I click on Data flies, there are none listed, so I click on Add...
The window titled New Outlook Data File comes up...and there are no entries in the Types of Storage listbox.
I am completely stumped.
I have tried:
Uninstall Office 2003
Repair Office 2003
If I go though the wizard and try to add a POP3 account, I get through the wizard fine, then come to this:
Unable to open your default e-mail folders. Outlook could not start because a data file to send and receive email could not be found. To add a data file, such as a personal folder file, double-click the Mail icon in Windows Control Panel.
Go Experts Go!!