Here i the balnk I have drawn with the Sony Vaio help line
The problem is I have an OEM version of Windows XP
Brett > as soon as i start its the message windows could not start because the following files is missing or corrupt......windows\syste
Jimmy_ > I would like to forward a link to a page where you can view the troubleshooting steps for the error message.
Jimmy_ > When you receive the link please click on it to open the page and let me know if you are able to view it.
Jimmy_ > http://www.iq.sony.com/srvs/autoresponsev4.asp?id=91568
Jimmy_ > Please perform the troubleshooting steps provided on the page and check if the issue is resolved.
Brett > I tried the first stepconcerning start from the last good setting .it did not work
Brett > as far as the ram is concerned I upgarded the ram three months ago, I put the old ram and I still get the same error message
Brett > ?
Jimmy_ > Did you try to boot to the Last known Good Configuration.
Brett > yes same error message...imeddiately
Jimmy_ > In that case, its recommended to perform System Recovery.
Brett > .I ran across a great article describing the process for fixing a computer that simply won’t boot because of a corrupted system file. One of these errors might apply:
Windows could not start because the following file is missing or corrupt:
You can attempt to repair this file by starting Windows Setup
using the original Setup CD-ROM.
Select ‘R’ at the first screen to start repair.
Brett > i want to get to the r how do i do that
.Jimmy_ > Brett, the repair option is not available in the OEM Operating System.
Jimmy_ > Analyst has closed chat and left the room