ADSL Modem problems for Ubuntu Linux

Posted on 2006-11-25
Last Modified: 2013-11-15
Hi All,

I've just installed the latest version of Ubuntu on one machine and although everything else works i'm unable to get on the internet using the pci ADSL modem.

The modem is definately working (i have been using it sucessfully on XP for ages). Ubuntu also seems to have detected it(with no obvious issues)as the two entries below are listed in Device manager

Conexant ADSL Acess Runner PCI Arbitration Device
Access Runner PCI ADSL Interface device

The thing is when i go to Networking, only my Network card and a dial up modem are available. (which is strange as i dont have a dial up modem installed in the computer???)

Any help on this would be much appreciated.

thanks everyone

Question by:Hardeep26
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LVL 16

Expert Comment

ID: 18012115
I'm not a Linux fan but here is the smsll description
LVL 27

Expert Comment

by:Jason Watkins
ID: 18012989
It sounds like Ubuntu thinks the ADSL modem is a dial-up modem...


Author Comment

ID: 18013006
Hi Guys,

Thanks for the input,

Alex i'm brand new to Ubuntu but doesnt the command 'sudo apt-get install build-essential
wget -c' request an archive from a website? As i'm unable to connect to the internet at all this returns an error.

Hi Fire, i agree, it seems the modem is getting picked up as a dial up. I'm not sure why, it seems to have registered it correctly in device manager with the entry 'Access Runner PCI ADSL Interface device'.

Not sure how to correct this problem. i have a driver cd for that ADSL modem but dont know how to run it on Ubuntu (it autoruns under xp). I'm not even sure the drivers would work as when i browse the folder only drivers for different windows versions are shown. Anyway the fact the device manager has detected the modem correctly would mean that drivers have been installed right???

Not sure how to follow on from here, any help would be much appreciated.
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LVL 27

Expert Comment

by:Jason Watkins
ID: 18013038
I would just like to clarify.  Is this modem an internal component?

It might be easier to just use an external modem in this case.  

For future note, try using the live-cd part of the Ubuntu install media to test hardware compatibility.

LVL 16

Accepted Solution

AlexNek earned 125 total points
ID: 18014197

Author Comment

ID: 18014382
thanks for the info fellas, yes Firebar this is an internal modem (PCI card), i've tried to plug it into different pci slots on the motherboard but ubuntu is still not picking it up in the networking list (although as mentioned previously it is in the device manager list).

I have also tried connecting a usb adsl modem (i forget the name, its that stupid green fish looking one from Alcatel). That again is picked up in device manager but doesnt show up in the list of network devices under 'Networking' only the network card and dial up modem are listed there.

When i use the hardware test feature in ubuntu it goes past audio, video and mouse but just freezes on the network bit.

Thanks for the link Alex, i'll try that out and let you know what comes of it.

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