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Just another my pc won't boot question

Posted on 2006-11-25
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A week ago the hd on my dell dimension 4600 failed (clinking noise when it tries to start) and it's weird because I've been unable to get the pc started ever since, even with 3 hd that load without problems on other systems. First, it loaded windows xp until the black screen with the logo (it froze then), then I removed the battery on the mobo and now I get "primary drive 1 not found"/"secondary" drive 1 not found"/"press f1 to continue"...and when I hit f1 the pc will restart as soon as I select the os to load. Thanks for your help.
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Question by:oscardelahoya
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by:nobus
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maybe you need to install the disk drive in the bios.
enter it, and check for an IDE autodetect section. don't forget to save the settings
btw - your bios battery should read 3 V
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by:oscardelahoya
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Thanks, if that doesn't work, would you recommend any test under dos (memtest...)? Btw, the mobo is refurbished.
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by:nobus
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you'll need to get it started, before you can run anything . . .
memtest86+ :  www.memtest.org
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by:oscardelahoya
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No problem, i'm on a 2nd pc right now. Any other suggestion? it is weird that the booting freezes, isn't it; i've never had any issues like that before. maybe a wrong bios setup??
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by:nobus
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well, the troubleshooting goes as follows :
1 - drive must be recognised correct in bios
2- test drive
3- if ok, start troubleshooting OS
i suggest using any of these : http://www.disk-utility.com/hard-disk-low-level-format.html
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by:oscardelahoya
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1.-it is recognised in bios
2.-hds tested on the faulty system boot up on other pcs

-Letter D on the back of the DELL pc is not green (in case you are familiar troubleshooting dells)
-any way to test the mobo under DOS?
-memtest went fine
-after tweaking the bios setup i get to the black screen with the windows logo, it restarts then i don't know how to set these bios items:
cpu speed: compatible/normal
suspend mode: s1/s3
ac power recovery: on/ff
Hard drive accoustics...

due to the hassle I've added 50 more points. all the best,
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nobus earned 125 total points
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i would do a repair install if it boots :
http://www.michaelstevenstech.com/XPrepairinstall.htm      
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by:compfixer101
compfixer101 earned 25 total points
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http://support.dell.com/support/edocs/systems/dim4600/en/4600/sm/advtrbl.htm#1084976
 
 Other failure has occurred.

 Ensure that the cables are properly connected from the hard drive, CD drive, and DVD drive to the system board.
If the problem persists, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.  

cf101
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by:oscardelahoya
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I've checked the cables, nothing wrong, also did an ide check with f12, maybe the mobo is faulty. May I try to boot it with an external usb drive?
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by:nobus
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Yes, if :
1- your system supports booting from usb - check in the bios
2- the external disk contains an XP install from the same Hardware
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by:oscardelahoya
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thanks for your help!
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by:compfixer101
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no problem
compfixer101
OVER AND OUT
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