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WWW service fails to start due to dependency marked for deletion

Posted on 2006-11-25
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I am trying to install Exchange 2003 on SBS 2003 server.  WWW is required to install and it is unable to start.  It requires HTTPS or HTTPfilter and the error states that it has failed or is marked for deletion.  I am reinstalling Exchange on SBS 2003.  I have never run Exchange or installed it and SBS has been in production for several years.  I think possibly the OS has some patches on it that have caused the IIS components to fail or get out of sync.  Any help knowing where to start.  SBS does not have sp1 installed.  I am waiting to install it until I can get Exchange installed and then plan to take SBS to sp1 and Ex to SP2.  For now: WWW fails to load with a dependency on HTTPS (httpfilter)  
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Question by:NKAI
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by:Jeffrey Kane - TechSoEasy
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I'm not sure how you are trying to install Exchange 2003 on your SBS, but you need to be following this KB article:  http://support.microsoft.com/kb/320202

If there are any parts which are not yet installed, but are listed in the article to uninstall, then obviously you can skip those.

Also, even though the article says SBS 2000 it is valid for SBS 2003.

Jeff
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by:NKAI
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Thanks Jeff for the article.  I read it and looked at all the links but they are close but not what I need.  I do not have an existing Exchange server so I don't need to reinstall Exchange or preserve the IS.  I am just having trouble with the WWW service.  It will not start.  I am going to begin stripping the server down and possibly run through SBS setup to restore any system files that may need to be reinstalled.  I think some dll files have been unregistered, but I am not sure which ones.  I was hoping someone would know and offer that up.  Any other thoughts on this would be appreciated.

Sally
NetKnowledge Associates
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by:Jeffrey Kane - TechSoEasy
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I realize that you haven't yet installed Exchange, but I am trying to help you fix what's wrong AND install Exchange at the same time.  Your question stated that you wanting to install Exchange... and I stated in my answer above that I know you don't have some components installed so you obviously don't "uninstall" them.

" I was hoping someone would know and offer that up. "

What you are saying with that comment is that you have predetermined what the answer to your question is, and what I'm saying is that is not what needs to be done.  Reinstalling the IIS service (which you are calling the WWW service) will fix whatever dlls may have become unregistered, although I don't think that's what the issue is.  Even though you didn't provide the EXACT error message, I'm assuming that what you got was "Error 1075, the
dependency service does not exist or has been marked for deletion." or something very similar to that.  In most every instance when you receive this type of error, you need to reinstall the service or component.  

What I'm trying to do here is help you to avoid having to completely reinstall your server... because that's certainly a possibility.

You stated, " I am going to begin stripping the server down and possibly run through SBS setup to restore any system files that may need to be reinstalled."  which I don't totally understand.  What is "stripping the server down"?

Jeff
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by:NKAI
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Let me see if I can help you understand what I am needing help with.  
SBS server was previously built and in production as a SQL server running an application as well as AD.
application was moved to new server in domain so SBS server is only DC
We want to install Exchange to host email on SBS.
I installed Exchange and it came up and ran well, however, there were some problems that came up with IIS Intranet pages.
Exchange was uninstalled, IIS was uninstalled and Intranet page was moved to another server.
IIS was reinstalled on the SBS server and ALL components of IIS are running EXCEPT W3SVC (World Wide Web) which will not start with an error that states the dependency service httpfilter does not exist or has been marked for deletion.  
I have installed IIS and uninstalled it several times to try and fix the issue.  The only component of IIS that is not working is the W3svc.

If I cannot fix this issue by restoring that one component of IIS, then I plan on Stripping down the server by removing all fixes and reinstalling SBS and then reapplying the fixes.  I am not sure yet until I get into it how much will have to be removed to get the services to install and run cleanly again.  The only thing on the box that is critical is the AD.  I do have a second DC in the domain, but it is tricky to unload SBS and then bring it back.

Do you have any ideas on how to fix the W3svc?

Sally Peters
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by:NKAI
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Since I did not get any help that would allow me to reinstall a service or component of SBS, I just reformatted the server and reinstalled the entire OS and applications.  It is working fine now running Exchange and has been updated to the current Service Packs.  
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by:Jeffrey Kane - TechSoEasy
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Interesting... my comment above stated:

"What I'm trying to do here is help you to avoid having to completely reinstall your server... because that's certainly a possibility."

The asker refused to follow my suggestion, and then did what I said might need to be done anyhow.

Jeff
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by:NKAI
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Sometimes you need help researching an issue and sometimes you need someone that has experience with your particular problem.  What I needed was someone with experience with my particular problem and I did not get anyone to respond that had seen this issue and knew how to fix it.  I had researched it enough to know that if I could get that one thing going, I would have a stable enough install to build on, but if not, I needed to rebuild.  Jeff-TechSoEasy was kind to send me a KB article on how to uninstall/reinstall Exchange on SBS server, but I had already read that article and have done many installs and uninstalls so I really needed to move on if I did not get an answer from someone who had seen this issue.  I talked with another Jeff about the issue, Jeff Middleton who wrote the SBS migration tool and has tons of experience with SBS and he did not know how to fix the issue and advised me to rebuild.  That was the best option for me and the customer.   Please delete the question.
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