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Exchange 2000: distribution groups not working (catchall address preferred)

Posted on 2006-11-26
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Last Modified: 2010-03-06
Scenario:
- Small Business network (8 PCs + 2 servers)
- Domain server is Windows 2003 Server
- Mailserver is Exchange 2000 on a Windows 2000 Server.

I've installed Exchange 2000 and configured it (using a lot of guesswork!) to send/receive e-mail both internally and externally.  This is tested and appears to work, though it may be flawed in ways I cannot see.

My problem now is setting up even relatively simple distribution groups of 2 users.

This is what I have done:
1) Opened "Active Directory Users and Computers" on the mailserver.
2) Right clicked on the server in the left pane of the window.
3) Selected New > Group from the pop up menu.
4) Entered a group name ("team"), left Group Scope as "Global", changed Group Type to "Distribution".
5) Next window, ticked the "Create an Exchange E-mail address" box, left the alias as "team" and clicked "finish" on the next page.

Oddly, in the "Active Directory Users and Computers" window, this now shows as a record but the column for e-mail address has no value for this item.

6) Open properties for "team"
7) Select "members" tab.
8) Add members - selected two local users with working e-mail addresses and okayed my way out of the windows.

I then tried to mail team@mydomainname.com from one of the client PCs in the domain, runnning MS Outlook 2000.  (I am writing this bit from memory now) The response was a message item with an error icon.  The message read something like "team@mydomain.com is not a recognised mailbox".  (I can check this tomorrow if it helps).

Any ideas what I'm doing wrong?

Incidentally, an alternate solution for me would be to have a catchall address in Exchange 2000 for any address other than those with mailboxes set up - and to forward all mail on this catchall to either one (or ideally two) current mailbox(es).  Any ideas if this can be done within Exchange without resorting to buying/installing special add-ons?


 
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Question by:Beamson
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Sembee earned 500 total points
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Catch all mailboxes are a bad idea. They capture nothing but viruses and spam. Ideally you want something that can do recipient filtering. Exchange 2000 cannot do that on its own, so you would have to look at a third party tool.

On the issue of the list, if there is no entry on the email addresses tab of the group, then it hasn't been stamped by the recipient update service. Until that happens Exchange doesn't recognise that the group exists. The email address should be generated a few minutes after creating the group.

Ensure that the group has the Exchange tabs.

Simon.
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by:Beamson
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Problem solved.

Simon's comments about "recipient update service" may well have been the cause for the problem and in the end, a lot of editing of group and contact properties got me to the point where it worked.
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