ClientRemote Install doesn't work in SAV 10.1
Posted on 2006-11-26
This weekend I came over armed with the idea that I am going to upgrade SAV 22.214.171.1245 to 10.1.5.500 and SMS 4.0 to 5.0.
I started it with a call to Symantec on Friday the 10th of November. They sent me a nice almost step by step looking document.
On Saturday I run around and disabled third party anti-spyware software so it won't interfere with clients upgrades.
I uninstalled Symantec System Center from two servers, primary and secondary, restarted, over-installed the new version to primary server, restarted.
Copied the pki folder to removable drive.
Started SSC and I was stunned PASSWORD / USER combination wrong.
I don't remember now, but there were two choices. I don't remember which one I chose.
Anyway it let me unlock the server group. The primary server was still a primary server and I had no choice of making it primary again as Symantec's instruction suggested.
So I clicked on AntiVirus Server Rollout, picked the secondary server and third server and no go on secondary, the tird was ok. No communication with the server.
So I checked the third, wrong password. I checked the second, SAV installed but wrong password.
The password was not wrong. I did not change it since 2004. I logged in with it to SSC at the primary server anyway.
I uninstaled completey Symantec from the secondary server.
Now used the Server Rollout install, but there was no communication.
Tried the third server. Password works.
Restarted second. Tried installation from primary again, different error, 'The format of the specified computer name is invalid', however the software was installed. Password is ok.
Added SSC Console. Works fine.
Now I would like to use ClientRemote Install. Some computer appear in the domain list, some I don't. Win 2K and XP Pro workstations. Firewalls are off. On those that I see, I added them to primary server. Installation runs, stops, DONE. I go to a workstation - Win 2K did not even notice anything, XP Pro askes me for user name and password. Again wrong password.
On those I don't see I can manually update definitions.
What am I doing wrong?
Primary - server - Win 2003
Secondary - Win 2k Server,
Third - Win 2k Server.
I am not a requent user of this group, so the question was not posted, because I did not enter anything in the subject line.
I came up and wanted to add the following comment:
I tried to install SAV through network path from the CLT_INST directory and it worked. It displayed a message that definitions were not updated and whether I want to update them again, I said no, but it seems ok.
The settings for File System Auto-Protect are grayed out.
Internet E-mail Auto-Protect can be changed from workstation.
Microsoft Exchange Auto-Protect can be changed from workstation.
Tamper Protection can be changed from workstation.
Still, what am I doing wrong that I cannot install clients from the server? I just can't imagine installing SAV on individual workstations manally. I have over 80 computers.
And the SMS I did not even start.