I have just bought an A-Power 3.5 inch USB 2.0 External Drive Enclosure. I am plugging it into an available port on my Sony Vaio RS420 desktop. However, each time I try to connect it, the software goes thru the motions of trying to recognize the device and then comes back with "a problem occured during hardware installation". The device is not recognized.
I have checked that I have the latest drivers installed for the USB controllers
I am on Windows XP Home SP2.