Solved

Multiple Mailboxes in Exchange

Posted on 2006-11-27
2
769 Views
Last Modified: 2013-11-29
We have SB2004 installed with exchange. We also have a generic email address like sales@mydomain.com. This is usually accessed by 2 users who also have individual email addresses - user1@mydomain.com and user2@mydomain.com. Both users were accessing this email in Outlook before exchange was installed. Whoever of the 2 users could reply to any incoming email would do so and cc to the other user to keep him in the loop.
Now that we have exchange  we have created 3 mailboxes  in Exchange - sales, user1 and user2 which are mapped to the appropriate pop mailboxes.
User1 & User2 have both been given full permission to the sales mailbox. In outlook for each of these users the additinal mailbox - sales has been added. Hence both users can in their outlook see their individual mailboxes as well as the generic sales mailbox. They can then also see if the mail has been read or not.

Is this is the most appropriate way of handling this situation ?

My second question is - one user uses a MacBook and has Entourage installed. We cannot get Entourage to work with the Exchange server even though OWA works from the MAc. Could somebody help us ? Additinally if we get entourage or the built in Mac Mail application to work with Exchange, would that support the additional mailbox so that user1 can see his mailbox as well as the sales mailbox on his mac.

Any help would be great.
0
Comment
Question by:dlg
  • 2
2 Comments
 
LVL 39

Accepted Solution

by:
redseatechnologies earned 500 total points
ID: 18018446
That is usually the way that I handle a sales mailbox - the other alternative that you mentioned already is OWA.

Here is a guide (which you don't seem to really need as it is working, but it will show you the best way to do it (so you can check))

http://www.msexchange.org/tutorials/MF006.html

Also, you could look at something like this -> http://www.ivasoft.biz/unisent.html (this will ensure outbound mails stay in the sales mailbox)

For the Entourage stuff (not my area) there is this;

http://www.entourage.mvps.org/exchange/faqs.html#exup2

In short - cannot be done with Entourage X, can be done with Entourage 2004 (allegedly)

Hope that helps

-red
0
 
LVL 39

Expert Comment

by:redseatechnologies
ID: 18018451
Possibly a better tool -> http://www.ivasoft.biz/rightfrom.html

And the list so you can have a look - the author of this software is an Expert here as well (no, not me :))

http://www.ivasoft.biz/

-red
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question