ChicagoMikeW
asked on
Exchange 2000 message stores down but server working.
I have an exchange 2000 server running a front end/back end on a windows 2000 domain. The message stores show down (red arrow) and I can not access them from the server however they are functional. Users can send and receive mail, access and publish to public folders. All seems to be working properly.
And Thoughts on what the problem is?
How it happened?
How to fix it?
Thank you all in advance.
And Thoughts on what the problem is?
How it happened?
How to fix it?
Thank you all in advance.
Any hints of a problem in your event logs?
ASKER
The event logs are clean.
In the system manager it shows them as down.
The only error in my event logs is in the system log
if reads as follows:
The description for Event ID ( 100 ) in Source ( SrmAgent ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: 19, failed to get folder size for K:\:
I do not think that this error is connected to the problem :(
In the system manager it shows them as down.
The only error in my event logs is in the system log
if reads as follows:
The description for Event ID ( 100 ) in Source ( SrmAgent ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: 19, failed to get folder size for K:\:
I do not think that this error is connected to the problem :(
ASKER
I checked all of the MS exchange services are running without problem.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thats just it. I am not getting any errors. and people can access there mail boxes. but it shows them as down in the system manger. it is very odd.
Can you install the ESM on any other machine and check?
ASKER
Unfortunate, I have already done so. It tells me the same thing. I can right click and mount the store. It tells me it is successful but if I check it a minute latter it shows me it is down (dismounted) again.
I belive that server is working fine. If the stores are down then users will n't be able to access the mail. i would suggest you to login to server and open the system manager and check it. If it shows as down then post the event log errors to debug more on this issue
Cheers!