Solved

Any way to recover the Outlook Outbox email that was stuck?

Posted on 2006-11-27
5
669 Views
Last Modified: 2010-04-08
Good Morning,

One of our users had quite a few emails stuck in his 'Outbox'.  While at his desk I tried a few different things just with a little research and nothing worked.  One of those being running 'Repair and Detect'.  I restarted his computer and his 'Outbox' is empty now but they're not showing up in his 'Sent' folder.  I'm afraid I've lost them.  Is there any way to recover them?

He is the only one of our users that this has happened to and twice at that.  I've read that a possible cause is when a message is opened in the Outbox, the status of the message has changed and it won't be sent without manually clicking 'Send'.  What are the other causes for this.  I'd like to be able to educate the user so that this doesn't keep happening.

Thanks for your time,

dweb937
0
Comment
Question by:dweb937
  • 2
5 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 250 total points
ID: 18020895
Greetings, dweb937 !

Try this trick to recover deleted mail.  Run PST2GB
http://www.microsoft.com/downloads/details.aspx?FamilyID=B33B1DFF-6F50-411D-BBDF-82019DDA602E&displaylang=en

This tool is for repairing PST file that are over 2 GB. But the side effect is to undelete deleted emails.  Then run ScanPST to recover the emails.
http://www.emailaddressmanager.com/outlook/repair.html

Outlook Recovery is an expensive program that may recover the mail.
http://www.officerecovery.com/outlook/index.htm   

There is s free Demo recovery that shows you what can be recovered.

Messages can stick in Outbox when it is too big.  Maybe an attachment is too big.

Best wishes!
0
 

Author Comment

by:dweb937
ID: 18022038
thanks war1, I'll look into this and get back with you tomorrow.

0
 
LVL 97

Expert Comment

by:war1
ID: 18054452
dweb937,

We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

27 Experts available now in Live!

Get 1:1 Help Now