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Restoring from MS-Backup of exchange. Deleted e-mail messages not being restored.

Posted on 2006-11-27
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Last Modified: 2010-03-06
I'm trying to restore some e-mail messages I deleted. Its no big deal if I cannot retrieve these, but I am concerned for other situations. Here is some background:

The server is MS-Exchange 2003 (6.5.7638.1).  The client an Outlook 2003 sp2 client. The mail is delivered to the exchange mailbox. Mail has been delivered OK for months. I have a nightly procedure that uses NTBackup to save the exchange Information store.

I discovered some a missing Outlook folder.  I attempted to restore from the NTBackup I made about a week ago. I:

- Made a temporary NTBackup of the Exchange Server's Microsoft Information Store.
- Signed on to users and Exported their mailboxes to disk (I just dont trust MS).
- Dismounted the Server's Mailbox Store and Public Folder Store
- On the Mailbox Store and Public Folder Store properties, checked the "This database can be overwritten by a restore" box.
- Ran NTBackup to restore the database to a week ago. (Approx 1.5 gig, took about 5 min, seemed to be doing something)

The messages were not restored. I tried this several times. I sometimes get logon messages:

Unexpected error <<0xc1050000 - Unknown Error. The logon to the Microsoft Exchange Server computer failed. Microsoft Exchange Server

Just to check, I deleted a message in my inbox that has been there for about a month. I tried to restore from the backup I made a week ago, and from the temporary backup I made this morning. It did not restore.

I see a message that looks OK but I better mention it:

The information store database "First Storage Group\Public Folder Store (SVR02)" was restored from a backup - it has been patched. Please backup this database.


I actually see no evidense that the restore did anything. Any ideas what am I doing wrong?

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Question by:MikeBroderick
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Sembee earned 500 total points
ID: 18020740
If you are using Exchange 2003, then why were you not using the recovery storage group? You wouldn't have to restore to the live server.

Simon.
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Author Comment

by:MikeBroderick
ID: 18023334
I never heard of it. Found this writeup in MS TechNet, titled Using Recovery Storage Groups in Exchange Server 2003:

http://www.microsoft.com/technet/prodtechnol/exchange/guides/UseE2k3RecStorGrps/8bcc6e38-363a-43ad-9c43-3f558a435b06.mspx?mfr=true

Now that I recovered my data, do I need to do anything to the Recovery Storage Group? The above document doesnt address that.
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LVL 104

Expert Comment

by:Sembee
ID: 18023367
Just drop it and delete the files. You shouldn't leave the RSG in place unless it is required.

Simon.
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Author Comment

by:MikeBroderick
ID: 18027021
OK. Again, thanks.
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