Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1564
  • Last Modified:

Receiving' reported error (0x80042110) : 'Your POP3 server is providing inconsistent information. Outlook 2003

Task ' - Receiving' reported error (0x80042110) : 'Your POP3 server is providing inconsistent information.  The number of messages returned by the STAT command does not match the number of items returned by the UIDL or LIST commands.  Contact your POP3 or Internet service provider.

We are unable to download our email further for this account.  We have an SBC Yahoo Business Account and use a BB with it as well.  Please help!  WE are at a standstill without the email working properly.

Deb
0
deb0725
Asked:
deb0725
  • 2
1 Solution
 
war1Commented:
Greetings, deb0725 !

Copy the account infomation. Delete the account in Outlook. Recreate it. Test if you can receive emails.

See if this solution will help you.
http://www.experts-exchange.com/Applications/MS_Office/Outlook/Q_21885472.html

The error seems to be Yahoo or your ISP. Check with their customer support

Best wishes!
0
 
war1Commented:
deb0725,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0
 
deb0725Author Commented:
Actually - after two days of calling yahoo and sitting on support calls for over 4 hours, they escalated to their Engineers to fix.  They were able to reproduce the problem on their side and had to correct it.  Of course with their fix - we had to clean out the duplicated 4500 plus emails with attachments.

Naturally - there was no explanation given about what the problem was or what they had to do to correct it....if it happens again - I have their number LOL

At least we are receiving email again!

Thank you for the offer for help though!
0
 
Computer101Commented:
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now