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Receiving' reported error (0x80042110) : 'Your POP3 server is providing inconsistent information.  Outlook 2003

Posted on 2006-11-27
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Last Modified: 2010-04-08
Task ' - Receiving' reported error (0x80042110) : 'Your POP3 server is providing inconsistent information.  The number of messages returned by the STAT command does not match the number of items returned by the UIDL or LIST commands.  Contact your POP3 or Internet service provider.

We are unable to download our email further for this account.  We have an SBC Yahoo Business Account and use a BB with it as well.  Please help!  WE are at a standstill without the email working properly.

Deb
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Question by:deb0725
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Expert Comment

by:war1
ID: 18020482
Greetings, deb0725 !

Copy the account infomation. Delete the account in Outlook. Recreate it. Test if you can receive emails.

See if this solution will help you.
http://www.experts-exchange.com/Applications/MS_Office/Outlook/Q_21885472.html

The error seems to be Yahoo or your ISP. Check with their customer support

Best wishes!
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by:war1
ID: 18054539
deb0725,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
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Author Comment

by:deb0725
ID: 18054698
Actually - after two days of calling yahoo and sitting on support calls for over 4 hours, they escalated to their Engineers to fix.  They were able to reproduce the problem on their side and had to correct it.  Of course with their fix - we had to clean out the duplicated 4500 plus emails with attachments.

Naturally - there was no explanation given about what the problem was or what they had to do to correct it....if it happens again - I have their number LOL

At least we are receiving email again!

Thank you for the offer for help though!
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