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Junk E-mail and Oulook 2003

Posted on 2006-11-27
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Last Modified: 2010-04-08
Hello,

Suddenly, my "junk e-mail" folder has a red "X" on it, and so I can't right click on a message to sender to junk email list. I also noticef that I can't right click on any messages to do any of the other functions, like forward, reply, or move to, etc. However, I'm able to do these things by going to the menu bar, and selecting the options from that location.

Thank you,

Aguillon1949  
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Question by:Aguillon1949
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Author Comment

by:Aguillon1949
ID: 18023297
Additional info...
I just realized, that I can't select any email items and forward them. I receive a message that reads, "the object could not be found"
I tried clearing the cache by going Tool>Options>Other>Advanced Options>Custom Forms>Manage Forms, but this did not help.

Thank you,


Aguillon1949
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Author Comment

by:Aguillon1949
ID: 18023652
I'm running Outlook 2003 in cached mode,

Aguillon1949
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Accepted Solution

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Sembee earned 1000 total points
ID: 18052217
Standard practise with Outlook problems -

does it follow the user to another machine?
If yes, then the problem is with the account.
If no (which I expect) then the problem is with the local machine. You therefore do the following (in order) until it fixes the problem:

- recreate the Outlook profile
- recreate the Windows profile
- wipe the machine and rebuild.

Simon.
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