We use the Exchange Journalize feature to keep backups of our email. And, surprise! We need to move 200 emails from the last few days from the Journal to one of our email accounts.
In the past, I've just forwarded these messages, but since there are so many of them, and since they're for our customer service department, I'd love to be able to redirect these emails so that the customer service department can simply reply to these emails, rather than cutting and pasting the original sender's email address.
Is this possible? It appears to be an option in the Outlook Rules Wizard, but when I try to invoke it, I get a message saying that "This action is not available in the current mode."
Thanks in advance for your help!
Best Wishes, Kristin