asked on

Internal Email forwarded to External Recipiant

Hi,

I have a couple consultants working for our company who we wish to have an email address and be part of groups.

But they don't wish to have to check another email address, thus wish for any email sent to them to be just forwarded to their normal address.

How do I set this up.

It's SBS 2003 Exchange by the way.

redseatechnologies

Righto, you want to create a mailbox for them (as you would any other user) and then also create a mail enabled contact (which points to their outside email address).

Finally, you want to forward mail from the users new mailbox to the mail enabled contact (this is done on the mailbox, exchange general, delivery options).

Then, you will have an email address for your external consultant for your domain, and when it receives email, it will forward it on to their regular account.

Is that what you were after?

-red

Plucka

ASKER

Sounds good,

I'm not sure what a mail enabled contact is or how I create one of these.

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Plucka

ASKER

Ok,

I'll give that a try.

Plucka

ASKER

This ass me if I want to create an exchange mailbox for this contact. And the email address password field is disabled, but I can set it by clicking modify.

redseatechnologies

That is correct.

In the "modify" section, choose SMTP and then add their external address in - joe@consultant.com

-red

Plucka

ASKER

But do I create an exchange mailbox? I already created one on the main user.

If I don't create one I cant click modify, but I can then edit the created record and put in the email.

redseatechnologies

Yes, you want to create an exchange email address (they chose really poor wording there)

What it means is, should exchange treat this as an object that relates to mail

-red

Plucka

ASKER

Ok,

I've done all that and it looks setup correctly, but the mail never comes out on the other end.

It never bounces either, not sure where it goes.

redseatechnologies

Right, so you have created a mailbox and forwarded that to the mail enabled contact?

Can you directly email the mail enabled contact?

You did give the contact an EXTERNAL address, right?

-red

Plucka

ASKER

Sorry,

It did work after a few minutes, must take a while to populate or something.

redseatechnologies

Ahh, indeed it does (i should have mentioned that)

The Recipient Update Service will take a few (up to 15) minutes to do it's thang.

Glad it is all working for you

-red