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Internal Email forwarded to External Recipiant

Posted on 2006-11-27
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Last Modified: 2010-03-06
Hi,

I have a couple consultants working for our company who we wish to have an email address and be part of groups.

But they don't wish to have to check another email address, thus wish for any email sent to them to be just forwarded to their normal address.

How do I set this up.

It's SBS 2003 Exchange by the way.
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Question by:Plucka
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by:redseatechnologies
ID: 18025297
Righto, you want to create a mailbox for them (as you would any other user) and then also create a mail enabled contact (which points to their outside email address).

Finally, you want to forward mail from the users new mailbox to the mail enabled contact (this is done on the mailbox, exchange general, delivery options).

Then, you will have an email address for your external consultant for your domain, and when it receives email, it will forward it on to their regular account.

Is that what you were after?

-red
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Author Comment

by:Plucka
ID: 18025334
Sounds good,

I'm not sure what a mail enabled contact is or how I create one of these.
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redseatechnologies earned 500 total points
ID: 18025374
Open up active directory users and computers (it is under advanced management in Server Manager)

Drill down that folder structure until you get to yourdomain.local\yourdomain\users (you could create a new folder at "yourdomain" but here will do)

Right click on the users folder and go New > Contact

It is that easy - just enter their email address and you are done - now create the mailbox and get it to forward to this contact.

-red
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by:Plucka
ID: 18025380
Ok,

I'll give that a try.
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Author Comment

by:Plucka
ID: 18025434
This ass me if I want to create an exchange mailbox for this contact. And the email address password field is disabled, but I can set it by clicking modify.
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Expert Comment

by:redseatechnologies
ID: 18025454
That is correct.

In the "modify" section, choose SMTP and then add their external address in - joe@consultant.com

-red
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Author Comment

by:Plucka
ID: 18025462
But do I create an exchange mailbox? I already created one on the main user.

If I don't create one I cant click modify, but I can then edit the created record and put in the email.
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Expert Comment

by:redseatechnologies
ID: 18025471
Yes, you want to create an exchange email address (they chose really poor wording there)

What it means is, should exchange treat this as an object that relates to mail

-red
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Author Comment

by:Plucka
ID: 18025516
Ok,

I've done all that and it looks setup correctly, but the mail never comes out on the other end.

It never bounces either, not sure where it goes.
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Expert Comment

by:redseatechnologies
ID: 18025570
Right, so you have created a mailbox and forwarded that to the mail enabled contact?

Can you directly email the mail enabled contact?

You did give the contact an EXTERNAL address, right?

-red
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Author Comment

by:Plucka
ID: 18025586
Sorry,

It did work after a few minutes, must take a while to populate or something.
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Expert Comment

by:redseatechnologies
ID: 18025598
Ahh, indeed it does (i should have mentioned that)

The Recipient Update Service will take a few (up to 15) minutes to do it's thang.

Glad it is all working for you

-red
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