Solved

AT & T global network client unable to connect through ISA 2004

Posted on 2006-11-28
4
2,121 Views
Last Modified: 2008-01-09
When I try to connect to a remote network using AT&T global network client, i get the following errors:

"Timed out waiting for authentication server to respond. Please verify that you have network connection or contact your network administrator for assistance(RIG0403E)."

Then I press OK.
One more Message
"!Error 403 Socket connect call Failed"

I'm using AT & T global network client, connection is going through an ISA 2004 server. When i disable web proxy authentication, it connects but when i enable web proxy authentication, it gives me those errors.

Thanks
0
Comment
Question by:hmurtaza
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 

Author Comment

by:hmurtaza
ID: 18050505
Nobody has any ideas?
0
 
LVL 51

Accepted Solution

by:
Keith Alabaster earned 500 total points
ID: 18051873
Open the ISA gui,
select monitoring - logging - click on start query
Get the user to try the connection on their pc/laptop. What do you see in the isa realtime log? Any denied messages?
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Do you have a windows based Checkpoint SmartCenter for centralized Checkpoint management?  Have you ever backed up the firewall policy residing on the SmartCenter?  If you have then you know the hassles of connecting to the server, doing an upgrade_…
To setup a SonicWALL for policy based routing to be used with the Websense Content Gateway there are several steps that need to be completed. Below is a rough guide for accomplishing this. One thing of note is this guide is intended to assist in the…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…
Suggested Courses

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question