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AT & T global network client unable to connect through ISA 2004

Posted on 2006-11-28
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Last Modified: 2008-01-09
When I try to connect to a remote network using AT&T global network client, i get the following errors:

"Timed out waiting for authentication server to respond. Please verify that you have network connection or contact your network administrator for assistance(RIG0403E)."

Then I press OK.
One more Message
"!Error 403 Socket connect call Failed"

I'm using AT & T global network client, connection is going through an ISA 2004 server. When i disable web proxy authentication, it connects but when i enable web proxy authentication, it gives me those errors.

Thanks
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Question by:hmurtaza
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by:hmurtaza
ID: 18050505
Nobody has any ideas?
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Keith Alabaster earned 500 total points
ID: 18051873
Open the ISA gui,
select monitoring - logging - click on start query
Get the user to try the connection on their pc/laptop. What do you see in the isa realtime log? Any denied messages?
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