• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 528
  • Last Modified:

Outlook express no sent items

Hi,

Im using outlook express which was running fine untill a week ago. Now all emails i send never show up in the sent items folder. Recipients are receiving my mails though. i've done a complete search to see if these mails were being stored elsewhere in outlook but no luck. i've also made sure that "save sent items" is checked under options. but that did not help either.. can someone please help me?
0
carloperolari
Asked:
carloperolari
1 Solution
 
Irwin SantosComputer Integration SpecialistCommented:
locate sent.mbx  can't find?

If not, then you may want to compact your folders.. FILE-FOLDER-COMPACT FOLDERS

Make sure you backup the Outlook Express profile that you have BEFORE compacting.
0
 
sumitshuklaCommented:
Try the second option given in the following article

http://support.microsoft.com/kb/184059/en-us
0
 
FrankcoCommented:
Hi carloperolari,

Don't compact your folders just yet unless, you don't care about the old sent emails. If you run compact the messages may be gone for good.

Your Sent folder is corrupt and you will need to rename it and let Outlook Express create a new one.

Create a new folder and move any messages in the sent folder to the new folder for safe keeping.

With Outlook Express closed go to:
C:\Documents and Settings\<profile>\Local Settings\Application Data\Identities\{01ECF597-9D6C-4AEC-A50E-1E5BBF60DF9C}\Microsoft\Outlook Express

Rename the Sent Items.dbx to Sent Items.old
Note: the indentities number will be different on your computer.

Start Outlook Express and a new Sent folder will be created. It should work now.
Now run compact on your email.

If you need to get the sent messages back use this tool and run it on the Sent Items.old file.
DBXpress http://www.oehelp.com/DBXpress/Default.aspx 

cheers,
frankco
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
Irwin SantosComputer Integration SpecialistCommented:
@Frankco..."Don't compact your folders just yet unless, you don't care about the old sent emails. If you run compact the messages may be gone for good."

My first comment mentions to backup BEFORE you compact.
0
 
FrankcoCommented:
Hi irwinpks,

You're right. Sorry I didn't see that.

cheers,
frankco
0
 
Irwin SantosComputer Integration SpecialistCommented:
cool..cheers.
0
 
carloperolariAuthor Commented:
Hi,

Thanks for all your help guys.
Renaming the sent items folder seems to have solved the problem.

Thanks!!
0
 
Irwin SantosComputer Integration SpecialistCommented:
@Venabili...accept Frankco, he got it.
0
 
FrankcoCommented:
Thank you irwinpks!

cheers,
frankco
0
 
Irwin SantosComputer Integration SpecialistCommented:
welcome
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now