Solved

Help with freezing laptop

Posted on 2006-11-28
10
587 Views
Last Modified: 2012-06-27
I am having a problem with my laptop freezing randomly.  My laptop is a Sony Vaio PCG 9E4L. It has a Mobile AMD Athalon XP 1500+ 1.30 GHz processor. It has the 256 Mb of Ram. It also has an ATI Rage Mobility-M1 AGP PCI video card with 8.0M of SDRAM. I am running XP sp2. I should also point out that when I purchased the laptop I got the extended warranty and had the motherboard replaced probly about 3 years ago.  Normally I would not worry about the freezing since its only got 256 Ram but usually when I can tell when its going to freeze because I am trying to do to much at once.  This however just poof non responsive.  Even if I hit caps lock or num lock it doesnt even turn the caps and num lock lights and the only thing I can do is power off with the power button.  I am thinkin its a hardware issue but I have run CHKDSK and found no errors and checked the event viewer for errors and found none.  Any help would be greatly appreciated.
0
Comment
Question by:npbaker1
10 Comments
 
LVL 31

Accepted Solution

by:
rid earned 125 total points
Comment Utility
I think you should test your RAM and your HD with a testing software (not chkdsk). The Ultimate Boot CD has a few useful things on it.
http://ubcd.sourceforge.net/
/RID
0
 
LVL 2

Assisted Solution

by:ammowagon
ammowagon earned 125 total points
Comment Utility
Also sudden freezing can be due to overheating of the processor. Make sure your vents aren't blocked and try it on a cooling pad if possible.
0
 

Author Comment

by:npbaker1
Comment Utility
Well it is on a cooling pad which is the first thing I got when I knew I was going to be using it at work for 8 hours a day.  And since its pretty much the only thing on my desk I dont think the vents are blocked.  I will give the cd a try.
0
Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

 

Author Comment

by:npbaker1
Comment Utility
Ok I have the boot cd but I have no clue what tests I should run from it.  If someone could point me in the right direction I would appreciate it.  Also I have no clue what brand my hard drive is and am unsure how to find that info.
0
 
LVL 6

Assisted Solution

by:Wooky Jack
Wooky Jack earned 125 total points
Comment Utility
Have you tried running the laptop on just the power cord (taking the battery out to see if performance is different)?  Or just tried the battery by itself as well?
0
 

Author Comment

by:npbaker1
Comment Utility
No I havent tried that yet.  I was also asking this on another message board and I posted a report and they told me my voltages were very low so its probably the power supply.  If you have any idea how much a power supply costs I would like to figure out if its even worth it for a 4 year old laptop.
0
 
LVL 1

Assisted Solution

by:Kaptain1
Kaptain1 earned 125 total points
Comment Utility
Overheating may be the cause, especially on a 4 year old vaio. I"ve had several laptops only a year old, and their heatsink was clogged so bad that no air could come through and computer was working at like 50mhz lol. Cleaning heatsink on a Vaio that age is easy, you don't even have to remove the bottom part. Even if it isn't the cause, you'll find lots of dust/hair blocking the airway anyway.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Suggested Solutions

When you press your power button on your laptop and the LCD screen just stays black.  What is the problem? Possible problem can be the on-board video chip or Video Card. Possible problem can be the power inverter. Possible problem can be the ba…
Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now